PAETEC Integrated Solutions Group (ISG), a division of PAETEC Holding Corp. (NASDAQ GS: PAET) has been officially re-certified for Silver Certification from Cisco. To continue earning Silver Certification, PAETEC ISG had to meet rigorous standards for networking competency, service, support and customer satisfaction set forth by Cisco.
“PAETEC has invested heavily to develop skilled teams with the expertise to help customers achieve the best results with their Cisco technology,” said Tim Whelehan, vice president of PAETEC ISG. “In today’s world, technology is only part of the equation - it’s equally important to be able to manage and support that technology.”
“Cisco is committed to providing tools, training and programs to help drive partner growth, differentiation and profitability,” said Surinder Brar, senior director of worldwide channels at Cisco. “With advanced Cisco specializations in Unified Communications and Security, PAETEC ISG has made an investment in delivering the integrated and customized technology solutions today’s customers demand.”
As a Cisco Silver Certified Partner, PAETEC has met requirements for attaining a broad range of expertise. To achieve Cisco Silver Certification PAETEC was required to achieve two of the following four Cisco advanced specializations: Unified Communications, Routing and Switching, Security, and Wireless LAN, or the Cisco Express Unified Communications Specialization and one of the following advanced specializations: Routing and Switching, Security, and Wireless LAN. In addition, PAETEC was required to integrate Cisco Lifecycle Services into their offerings and maintain high levels of customer satisfaction based on independently audited customer satisfaction surveys.
The Cisco Resale Channel Program provides partners with the training required to build sales, technical and Cisco Lifecycle Services skills, and then validates their skills through a third-party audit. Cisco resale partner certifications-Select, Premier, Silver and Gold-represent an increasing breadth of skills across key technologies and a partner’s ability to deliver integrated networking solutions. Cisco resale partner specializations-Express, Advanced and Master-reflect an increasing depth of sales, technical and service expertise in particular technologies.
About PAETEC
PAETEC (NASDAQ GS: PAET) is personalizing communications solutions for business customers across the United States. We offer a comprehensive suite of data, voice, and IP services, as well as enterprise communications management software, network security solutions, CPE, and managed services. For more information, visit www.paetec.com.
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