Global Crossing Deploys EtherSphere Service to New Locations in U.S., Europe and Asia

Global Crossing (NASDAQ: GLBC) will expand its Global Crossing EtherSphere Virtual Private LAN Services (VPLS) to more than 40 new locations in the United States, Europe and China by the end of 2011. Global Crossing’s EtherSphere family of Wide Area Network (WAN) transport services including multipoint-to-multipoint, point-to-multipoint and point-to-point solutions (known to the industry as VPLS E-LAN, EVPL and E-LINE, respectively) is ideal for interconnecting data centers and remote locations and is especially beneficial for backup and disaster recovery implementations. EtherSphere services are available today as carrier and enterprise offers in North America, Europe, the United Kingdom, Asia and Latin America.

“With this EtherSphere expansion, Global Crossing continues to deliver on its commitment to create high-value Ethernet service offerings for our customers,” said Omar Altaji, Global Crossing’s managing director, Worldwide Carrier Services. “EtherSphere is a proven service that brings the benefits of familiar LAN technology to the wide area network. Equally important, EtherSphere complements our MPLS IP VPN offer to leverage the benefits of a Layer 2 service, such as routing control, with the benefits of Layer 3 service, such as support for large numbers of remote or mobile locations, in a hybrid network architecture.”

EtherSphere’s market leading features include flexible bandwidth options from 1 Megabit per second (Mbps) to 2 Gigabits per second (Gbps); up to six Classes of Service for prioritizing traffic to maximize bandwidth use and efficiency; and a usage-based billing component that accommodates irregular and unpredictable bandwidth use.

EtherSphere’s best-in-class smart demarcation for all customer sites with available end-to-end service level agreements (SLAs) mitigates and addresses many of the challenges associated with applying traditional Ethernet technology to a WAN solution. Smart demarcation ensures an optimal customer experience by providing critical Ethernet operations, administration and maintenance capabilities such as simplified test and turn up; end-to-end fault and performance management; and optional services for fault reporting.

“Global Crossing recognizes that end-to-end Ethernet service management, administration and SLAs have become indispensible capabilities for our customers to ensure optimal network performance,” said John Dobbins, vice president of Transport and Infrastructure Product Management at Global Crossing. “We’re helping businesses get more return on their network investments by enriching our comprehensive portfolio of Ethernet WAN services and features.”

EtherSphere expansion in North America and Europe will be in Global Crossing points of presence (PoPs) in key business centers. Expansion in China will be through Global Crossing’s extended reach partner, CITIC Telecom CPC Limited (formerly CPCNet). The companies plan to deploy Global Crossing EtherSphere Layer 2 VPLS to business centers in China.

Global Crossing EtherExtend services, which provide regional local access for the EtherSphere solutions via multiservice edge routers, already serve more than 150 locations in North America, Europe and the Asia-Pacific region. This new EtherExtend service expansion will enable EtherSphere to reach more customers in more locations around the world. EtherExtend also provides a converged services connection supporting Global Crossing’s IP Virtual Private Network (IP VPN), Dedicated Internet Access (DIA), Voice over IP (VoIP) and Communications as a Service (CaaS).

Global Crossing’s award-winning uCommand customer portal directly provides 24×7 online access to provision, troubleshoot, control, monitor, support, and manage the EtherSphere service. This self-service portal is an integral component of the company’s customer experience initiative and a crucial resource that supports the company’s longstanding commitment to customer satisfaction.

Global Crossing is a Tier 1 global Internet provider, offering connectivity to all domains worldwide, optimizing traffic routing.

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