Category Archives: Level 3

Level 3 to Enable VoiceAmerica’s Global Radio Platform

level3 LVLT Level 3 Communications, Inc. (NYSE: LVLT) today announced it is providing content delivery network (CDN) services for VoiceAmerica, a producer of more than 300 original live Internet talk radio programs delivered on a weekly basis. Level 3’s CDN services will help enable VoiceAmerica to deliver its online content to a more global audience.

VoiceAmerica streams hundreds of live and on demand Internet radio programs per day, reaching three million listeners. With more than 250 on-air hosts, VoiceAmerica features a wide variety of talk show formats including sports, business, pop culture, health, hobbies and child-oriented programming.

“VoiceAmerica’s popularity is rising across the globe, and in order to continue providing a superior streaming experience to a growing audience, we must have a CDN that can handle high demand and scale to meet our expansion needs,” said Jeff Spenard, President of VoiceAmerica. “Level 3’s suite of media delivery services and its extensive IP backbone allows us to seamlessly deliver our content to more browsers, mobile devices and listeners around the globe.”

“Level 3’s global Internet backbone combined with its powerful CDN enables us to provide an exceptional streaming experience to every corner of the world,” said Mark Taylor, vice president of Media and IP Services for Level 3. “We’re pleased to provide the streaming platform that will give VoiceAmerica the foundation it needs to not only grow, but also continue to provide an exceptional user experience to an expanding audience.”

The Level 3 network is trusted by many leading entertainment and media companies to deliver content to audiences worldwide. The company’s services are engineered to seamlessly deliver high-quality online content to end-users, allowing media companies to spend more time developing the best content possible and less time focusing on how to deliver it online.

Level 3 Debuts New Channel Partner Program

level3 LVLTLevel 3 Communications, Inc. (NYSE: LVLT) today announced that it has launched the Level 3 Partner Program to bolster the support it provides its indirect sales channel. The Channel Partner Program establishes a new tiered structure for channel partners and Solution Providers, and makes more resources available to them.

The program enhancements are designed to help partners effectively cross-sell the company’s entire portfolio of leading services, including international wide area networks, IP services, collaboration and voice services, and the company’s newly launched security portfolio. Enhanced resources of the program include:

  • increased pre-sales design support;
  • increased channel manager staff, and
  • support for creating end-customer demand.

“Level 3 partners have the ability to grow their businesses by selling on a local, regional, and global level with dedicated, local support,” said Michael Jerich, vice president of the Level 3 Indirect Channel. “They have a vast portfolio of end-to-end solutions in their arsenal that are complemented by new tools, systems, and processes that will augment the selling effort to their customers and will make doing business with us as easy as possible.”

Under the new program, Channel Partners will be categorized using a new, three-pronged tiering structure – Elite, Premier, and Authorized – which is designed to encourage growth and reward partners for loyalty and long-term success; establish revenue commitments for them, and delineate the level of support partners receive. The higher-tiered partners will receive additional benefits, such as:

  • account team dedication;
  • market development funds;
  • leads for new partners, and
  • deeper go-to-market support.

Level 3 also has established an enhanced support structure for partners to make it easier for them to do business with the company and, in turn, more quickly serve their customers. Among the program elements that enrich agent support is the creation of an additional channel manager role that:

  • complements the efforts of local support teams;
  • devotes additional support resources to them, and
  • assists joint sales activities.

In addition, an enhanced Partner Experience team will help partners navigate their end-users’ lifecycle management to ensure a high-quality Level 3 customer experience.

Agents also will have access to the Level 3 Partner Portal, which provides them product information, marketing resources, training, and network maps, as well as on-net selling tools and contracts. In addition, the portal gives partners access to an online quoting platform that provides 24×7 access to further enable their selling efforts.

Company Establishes Partner Advisory Board

Additionally, in an effort to enhance its award-winning channel sales program, Level 3 has established a Partner Advisory Board, which serves as a “Think Tank” for the indirect channel that sells Level 3 solutions. This group shares feedback; explores revenue growth strategies; provides updates on company strategy, direction and service roadmaps; facilitates a closer relationship between members and the company; and leverages the power of member feedback to implement change where it may be needed.

“Channel members agree that Level 3’s creation of this new advisory board will help facilitate open communication among its management team and member partners,” said Jay Bradley, advisory board member and president of Telecom Services for Intelisys.  “Most importantly, we can provide Level 3 valuable insight into channel partner issues and concerns, which will help strengthen the program and our relationships.”

Additional advisory board members are:
Dave Gardner, president, Advantage;
John Cunningham, CEO, BCM;
Ian Kieninger, chief executive officer, AVANT;
Matt Harty, president and chief executive officer, CNSG;
Joel St. Germain, chief executive officer and founder, GCG;
Brad Miehl, CEO, MicroCorp;
Steve Moody, vice president – Carrier Services, Presidio;
John Kirby, president, SCI;
Jerry Goldman, CEO, Select Conferencing;
Shane Heise, CEO, Simplify;
Ed Degenhart, chief operating officer and co-founder, Subsidium;
Ken Mercer, senior vice president, TBI;
Adam Edwards, president, Telarus.

Level 3 to Power’s Video Streaming

Level 3 Communications, Inc. (NYSE: LVLT) today announced it has signed an agreement to serve as the primary streaming partner for TED, the global nonprofit devoted to “ideas worth spreading.” To ensure TED’s international audiences receive a reliable and truly optimized viewing experience, the organization will use Level 3’s highly scalable, global media delivery platform. offers more than 1,400 free videos, known as “TED Talks,” which just surpassed one billion views. Each explores a single idea in 18 minutes or less, covering everything from distant galaxies and body language to ocean life and global challenges. The website is also the hub for other TED initiatives, including the Open Translation Project, which provides subtitles and interactive transcripts for TED Talks.

“We are truly honored to help deliver TED’s extensive and continually growing repository of powerful, insightful talks from thought leaders around the world,” said Mark Taylor, vice president of Media and IP Services for Level 3. “TED distributes content globally, making it critically important that they have a high-quality, rapid CDN that can easily scale to handle large amounts of content. We are pleased to support them with our global CDN platform.”

Level 3 and tw telecom enter into Settlement-Free Peering Agreement

Level 3 Communications, Inc. (NYSE: LVLT) and tw telecom inc. (NASDAQ: TWTC) today announced they have entered into a long-term settlement-free Internet traffic exchange agreement.

The settlement-free agreement, commonly referred to as a peering agreement in the Internet industry, allows the two Internet service provider networks to exchange data, enabling Internet customers on one network to send and receive Internet content with customers on the other network more efficiently and cost-effectively.

As the Internet continues to grow and evolve, Internet service providers must exchange Internet traffic in a scalable, resilient and reliable manner, allowing consumers to enjoy the highest performance and fastest speeds that enable new, innovative high-bandwidth applications.  Broadband consumers now download much more data than they send, requiring Internet carriers to dynamically adjust traffic routing and interconnection locations to maintain a fair and equitable relationship between the two networks.

The Level 3 and tw telecom peering agreement measures both the volume of traffic exchanged and the distance over which that traffic is carried by each network. This approach is called bit-mile peering. In order to keep the relationship equitable, both networks carry approximately the same “bit miles” of data. This model promotes efficient, high-quality service for customers, while ensuring a balanced cost burden across each network.

“Level 3’s primary focus is on providing quality service for Internet consumers,” said Jack Waters, Level 3’s chief technology officer. “We look forward to working with our peering partners to drive broader adoption of this bit-mile model to ensure fair and equitable interconnection. We are also working with providers of traffic-flow monitoring systems to make the measurement process straightforward and consistent across the industry.”

tw telecom supports this settlement-free Internet peering approach based on bit-mile balance as a model that assures the most efficient interconnection in the evolving Internet,” said Harold Teets,tw telecom senior vice president of Network and Information Technologies. “This agreement will support high-quality service for our respective customers, and will keep the backbone cost burden balanced between our two networks.”

The Level 3 – tw telecom peering agreement also contains provisions to add capacity and establish new interconnection locations between the two networks to stay ahead of growing traffic demand. This approach offers flexibility to each network while improving performance and reliability for customers and is based on efficient interconnection principles for non-managed Internet traffic.  The agreement does not cover the exchange of managed voice traffic.

Level 3 Completes Substantial Expansion of Global CDN Capacity

Level 3 Communications, Inc. (NYSE: LVLT) today announced it has completed a substantial expansion of the global capacity of its content delivery network (CDN). The expansion, which was completed in less than two years, more than doubles the company’s CDN capacity to support customer growth and increased demand.

Level 3 has increased its globally available CDN capacity to more than 5.6 Tbps (terabits per second) from 2.15 Tbps in late 2010. The expansion is in response to increased demand from entertainment and enterprise customers’ for fast, reliable and scalable event-based and steady state or continuous content delivery.

In addition to increasing its CDN capacity, Level 3 has expanded its CDN service offering to new markets in Buenos Aires (Argentina); Rio de Janeiro (Brazil); Medellin (Colombia); Jeddah (Saudi Arabia); and Montreal and Toronto (Canada). Level 3 is also continuing its work to grow its deployments in Africa, Asia Pacific, Latin America and North America.

The expansion helped one of Level 3’s largest CDN customers, Netflix, Inc., expand its business into other countries.


Level 3 Fourth Quarter and Full Year 2011 Results

Company Expects Adjusted EBITDA Growth of 20 to 25 Percent in 2012

Fourth Quarter and Full Year 2011 Highlights

Excluding the effects of the Global Crossing acquisition, completed on Oct. 4, 2011, on a standalone basis, Level 3:

  • Grew Core Network Services revenue by 2.6 percent sequentially and 7.9 percent year-over-year, on a constant currency basis
  • Achieved double-digit Consolidated Adjusted EBITDA growth of 13 percent for the full year 2011 compared to the full year 2010
  • Generated $103 million of positive Free Cash Flow in the fourth quarter 2011 and negative $32 million for the full year 2011, exceeding annual Free Cash Flow projections by positive $83 million
  • Capital expenditures were $443 million for the full year 2011, approximately 12 percent of total revenue


For the Global Crossing business on a standalone basis:

  • Excluding UK Government revenue declines, “Invest and Grow” revenue was flat sequentially and increased three percent year-over-year, on a constant currency basis
  • Grew GC Impsat “Invest and Grow” revenue by two percent sequentially, and nine percent year-over-year, on a constant currency basis

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Crazed Squirrels Huge Threat to Fiber Optic Networks

The 10 Most Bizarre and Annoying Causes of Fiber Cuts

Squirrels – who would ever think they could shut down your connectivity?

While we can try to reason with humans and publicize our underground cable, there is nothing we can do about our next biggest pain in the rear, and that’s squirrels! Of all the animals in the whole world, almost all of our animal damage comes from this furry little nut eater. Squirrel chews account for a whopping 17% of Level 3’s damages so far this year! But let me add that it is down from 28% just last year and it continues to decrease since they added cable guards to our plant.

Honestly, I don’t understand what the big attraction is or why they feel compelled to gnaw through cables. The guys in the field have given this some thought and jokingly suspect the cable manufacturers of using peanut oil in the sheathing.


So besides Squirrels, what is the rest of the Top 10 Most Bizarre Fiber Cut Causes? Check out Level 3’s Blogpost here

Level 3 Launched Wholesale Partner Program

Level 3 Communications, Inc. (NASDAQ: LVLT) today announced that it has launched the Level 3 Wholesale Partner Program to better enable domestic and international wholesale carriers to resell Level 3’s services to their enterprise customers. The program is designed to make it easier for carriers to leverage the Level 3 network as a simple, cost-effective extension of their own network in order to serve enterprise customers in areas outside of their service region.

As carriers compete to serve enterprise customers, the ability to provide a holistic solution that reaches all of the enterprise customers’ locations is critical.