Category Archives: Paetec News (NASDAQ GS: PAET)

PAETEC Launches Enterprise Visual Messaging and Voice Mobility Applications

PAETEC Holding Corp. (NASDAQ GS: PAET) announced today the deployment of PAETEC Visual Messaging which seamlessly integrates enterprise voicemail systems with leading smart phone and tablet devices. The service then automatically transcribes the voicemail to text, and both the audio file and transcription of the message are presented visually on the user’s mobile device, eliminating the need to dial into voicemail systems.

The Visual Messaging product consolidates all voice messages for a user, including office and mobile voicemail, for quick and easy retrieval of the recorded voice message or transcribed text on Android, Apple, and Blackberry platforms as well as assorted tablets. The user may then review, reply, or forward the transcribed voicemail messages in the order of their choosing, even during a meeting.

“PAETEC Visual Messaging is changing how business people communicate,” said John Chapman, chief marketing officer at PAETEC. “Too often, officer workers have an office voicemail, mobile phone voicemail, and corporate e-mail box, each with a different device to retrieve the messages. Our Visual Messaging collapses that into a single platform and makes receiving messages as quick and intuitive as e-mail.”

PAETEC’s Visual Messaging software may integrate directly with a firm’s existing enterprise voicemail system such as Cisco, Nortel, or Avaya, or be hosted by PAETEC in the cloud through its highly secure, fault-tolerant data centers.

Visual Messaging brings the same level of efficiencies and productive gains to voicemail through mobile devices, as users have come to depend on for e-mail. Additionally, enterprises are often plagued with disparate voicemail systems that are unable to work together, not allowing users to forward or reply to voicemail messages to others, even if within the same company. Visual Messaging solves this issue and allows any user to reply, forward, or archive any message, whether they are part of the same voicemail system or not, as well as outside of their company.

“We’ve perfected this software over the past 10 years, and now with PAETEC’s broad network retail customer base and wholesale structure, we believe we have a total solution for office productivity unlike any other provider or system,” said Sam Waicberg, vice president and general manager of PAETEC’s mobile applications.

PAETEC Visual Messaging is the result of the 2011 acquisition of the Boston-based mobile applications provider, Iperia.

PAETEC announced expanded portfolio of cloud-based products and the planned deployment of new data centers coast-to-coast

PAETEC Holding Corp. (NASDAQ GS: PAET) announced the launch of an expanded portfolio of cloud-based products and the planned deployment of new data centers coast-to-coast.

As part of its overall cloud and data center strategy and leveraging its breadth and depth of experience in the cloud and data center space, PAETEC plans to add 13 data centers coast-to-coast by the end of 2012 to its current set of seven centers which will result in the company operating 20 centers nationwide. Additionally, the company released new cloud-based products and enhanced existing products for businesses including Dedicated Server, Virtual Server, Managed Storage, and Hosted Exchange. Cloud-based services refer to applications being housed, managed, and maintained in highly secure and fault-tolerant data centers, relieving day-to-day responsibilities from IT staffs allowing them to focus on more strategic initiatives.

“With the advent of high-speed networks and continued migration of network intelligence into the cloud, the need for these network-based services has increased dramatically and we see that trend continuing into the future,” said Arunas Chesonis, chairman and CEO of PAETEC. “Given our historical expertise, nationwide network, deep customer base, and skilled employee base, I believe PAETEC, unlike any other provider, will be extremely well positioned to serve mid-sized and enterprise organizations.”

The research firm Current Analysis also sees the distinct trend in cloud computing. “The industry-wide adoption of cloud computing is increasing at a rapid clip,” said Amy DeCarlo, principal analyst, security and data center services at Current Analysis. “We expect companies like PAETEC that have comprehensive cloud strategies to be well prepared to meet the rising demand of these types of network services.”

PAETEC’s cloud solutions include:

  • Virtual Server to provide businesses the ability to buy computing and associated storage on a per-logical server basis for a monthly fee, rather than purchasing their own physical server requiring ongoing upgrades and maintenance. A Virtual Server gives businesses on-demand scalability to meet fluctuating business requirements, as well a promoting a geographically diverse presence for disaster recovery
  • Dedicated Server providing turn-key implementations that reside in PAETEC’s enterprise-class data centers. PAETEC’s service enables customers the option to make the transition to virtualization and cloud computing at their own pace, without the burden of new infrastructure deployment or specialized design to support virtualization.
  • Managed Storage offering an advanced, multi-tenant storage platform with the ability to purchase storage on demand and on a granular basis as required.
  • Hosted Exchange allowing a business to access the power and simplicity of a Microsoft Exchange E-Mail server with PAETEC technicians and engineers available for support.

With the rapid growth in demand for cloud computing services, PAETEC sees a particularly strong opportunity to serve mid-market customers while building on its already strong portfolio of cloud computing services. “Looking at the products and services that were already available in the market, we saw very strong solutions for small business and startups and increasing competition for the large enterprise but very little that was appropriate for the needs of our mid-market customers,” said John Chapman, chief marketing officer of PAETEC. “Unlike other cloud infrastructure providers focused on leveraging commodity hardware, we believe the cloud data center must offer the same performance and reliability of which our customers have become accustomed.”

PAETEC currently has data centers in Andover, Mass., Bethlehem and Conshohocken, Pa., Richmond, Va., Milwaukee, Wis., Houston, Tex., and Phoenix, Ariz.

In 2011, the company has plans to expand to McLean, Va., Tampa, Fla., Columbus, Ohio, Detroit, Mich., and Charlotte, N.C.

Todd Lechtenberg promoted to PAETEC SVP of Engineering

PAETEC Holding Corp. (NASDAQ GS: PAET) has promoted Todd Lechtenberg to Senior Vice President of Engineering. Building on his nearly 20 years of engineering and planning experience, Mr. Lechtenberg will lead the company’s network engineering functions including traditional TDM technologies, packet-based voice and data services, and developing new technology infrastructure.

Mr. Lechtenberg promotion follows the announcement that Sanjay Hiranandani, previous SVP of engineering and current Chief Technology Officer, had accepted a leadership role over PAETEC’s rapidly expanding data center and cloud-services division. Mr. Hiranandani will continue as the company’s CTO.

Leading a team of engineers, and planners, Todd Lechtenberg will continue to develop and execute a strategy for serving PAETEC customers with innovative, fault-tolerant solutions using the latest technological advancements. The team also engineers core infrastructure and next-generation product sets, while supporting the design and deployment of all PAETEC network elements.

Mr. Lechtenberg joined PAETEC as part of the acquisition of McLeodUSA in 2008. Prior to joining McLeodUSA in 2000, he held leadership roles in Network Planning at WilTel and earned a Bachelor of Science degree in Accounting from Oklahoma State University.

Mr. Lechtenberg and his family will relocate from PAETEC’s office in Tulsa, Okla. to the company’s headquarters in Fairport, N.Y.

PAETEC Q1 2011 Results

PAETEC Holding Corp. (NASDAQ GS: PAET) today announced first quarter 2011 operating results. “The integration of the 2010 acquisitions is progressing as evidenced by solid revenue growth and improved operating performance,” said Arunas A. Chesonis, chairman and CEO. “The combination of PAETEC’s deep product portfolio and the enhanced solutions acquired during 2010 showed tangible results during the first quarter.” Financial results for first quarter 2011 included the following:

  • Revenue of $495.5 million;
  • Adjusted EBITDA of $91.4 million;
  • Net loss of $11.9 million;
  • 33rd consecutive quarter of positive free cash flow,*

100 Mbps Ethernet over Copper

PAETEC Holding Corp. (NASDAQ GS: PAET) has enabled its network with 100 Mbps Ethernet over Copper (EoC) technology leveraging Overture Networks‘ next generation Carrier Ethernet edge and aggregation platforms.

Overture’s industry-leading EoC technology and features allow PAETEC to leverage the qualifying existing copper infrastructure currently utilizing up to 15 Mbps per copper pair to deliver as much as 100 Mbps access directly to customers, supporting unprecedented bandwidth at a dramatically reduced cost compared to traditional SONET offerings. PAETEC has more than 370 central offices (COs) directly connected to its fiber network with additional COs planned this year.

“As one of the largest providers of EoC in the United States, we are leading the way with one of the fastest offerings on the market,” said Clint Heiden, president of national accounts and fiber services, PAETEC. “Our dense footprint allows us to offer multiple access media and speeds to meet the diverse needs of our customers, including Ethernet over Copper, fiber, and fixed wireless.”

In addition to direct access for PAETEC retail customers, wholesale customers also can establish one or more Ethernet Network-to-Network Interfaces (NNIs) with PAETEC to drive down access charges and reach more than 200,000 business locations.

“As the demand for expanded Ethernet services accelerates, PAETEC, with its broad central office footprint, is well prepared to deliver unparalleled bandwidth and best-in-class Ethernet services that today’s enterprise and wholesale customers have been waiting for,” said Kevin Sheehan, president, Overture Networks. “As the recognized technology, innovation and market leader in Ethernet over Copper solutions, Overture is excited to partner with PAETEC for its launch of 100 Mbps services.”

Michael Colachico PAETEC’s New Vice President and General Manager in the Northwest

PAETEC Holding Corp. (NASDAQ GS: PAET) has promoted Michael Colachico to Vice President and General Manager of Northern California, the Pacific Northwest, Utah and Idaho. Currently based in New England, Colachico, is one of PAETEC’s most tenured and successful sales leaders and will continue to deliver his strong customer focus serving medium and large-sized businesses in the Western U.S.

“Michael Colachico exemplifies the values that have driven PAETEC’s growth over the past 13 years,” said Reginald Scales, president of the West Region at PAETEC. “I’m excited to bring his leadership, strong technical knowledge and customer focus to one of the most technologically savvy areas of the nation.”

Colachico has a history of successful leadership serving as regional director in Boston and Providence, R.I. Most recently he led PAETEC’s Government and Higher Education strategy nationally. Colachico is a perennial award winner, with dozens of accolades at PAETEC as well as prior companies, including RCN, AT&T and Cable & Wireless.

He has a Bachelor of Science degree in marketing from Rhode Island-based Roger Williams University, and is active with the Boy Scouts of America. Colachico will relocate to Danville, Calif., working in PAETEC’s office at 2001 N. Main Street in Walnut Creek.

Vice President and General Manager in the Northwest

PAETEC Best Large Company to Work For in New York State

PAETEC Holding Corp. (NASDAQ GS: PAET has been recognized for a third consecutive year as a “Best Large Company to Work For in New York State” by the New York State Society for Human Resource Management (NYS-SHRM). The company was previously ranked ninth in the large company category in the 2010 list, and the final 2011 rankings will be revealed at the awards dinner on Wednesday, April 21, in Albany. More than 20 percent of PAETEC’s 4,600 employees reside in New York state.

“On behalf of our more than 1,000 employees in New York, we’re honored to be again named one of the best places to work in the state,” said Arunas Chesonis, PAETEC chairman and CEO. “Our long-standing belief is that satisfied employees will better care for our growing customer base, and we’re delivering on that promise.”

NYS-SHRM and Best Companies Group formed a partnership to launch the prestigious awards program in New York state in 2007. Recipients were categorized into small/medium and large companies. In total, 50 companies were identified for demonstrating that happy employees make for good business and drive the Empire state’s economy.

Companies were selected based on an assessment of its workplace policies, practices, philosophy, systems, and demographics, as well as results of an internal employee survey conducted by the Best Companies Group, which measures the employee experience.

PAETEC’s corporate culture is based on four values which permeate the organization: Caring Culture, Open Communication, Unmatched Service and Personalized Solutions. By adhering to these values, PAETEC has rapidly grown into one of the largest communication providers in the nation offering its suite of services in 86 of the nation’s top 100 MSAs across 46 states.

Further details about the 2011 Best Companies to Work for in New York initiative can be found online at

PAETEC Announces Addition of its 48x PBX to the Popular IP Simple Bundle

This week, PAETEC Holding Corp. (NASDAQ GS: PAET), which provides data, voice, and Internet solutions to business-class customers nationwide, announced the addition of the PAETEC 48x Phone System into it’s IP Simple bundle of IP-based services for small and medium-sized businesses.

IP Simple, launched in September of 2009, is now one of PAETEC’s fastest growing products. The bundle combines PAETEC’s Dynamic IP VoIP product with its award winning IP-based PBX and phones all for a single monthly fee while requiring no capital outlay. The new PAETEC 48x phone system has nearly twice the capacity of the previous 24x system with two T-1 interfaces, and is designed for companies up to 250 employees per site.

“The addition of the 48x dramatically expands the number of businesses that can benefit from our popular IP Simple Bundle,” said John Chapman, PAETEC’s senior vice president of marketing. “PAETEC is unique in that we’re a nationwide voice and data services provider and also design and manufacture our own award-winning phone systems for small and medium-sized businesses. Since we launched the IP Simple product, the positive response from business customers from coast-to-coast has been overwhelming.”

With the IP Simple bundle, customers may choose from the following equipment to complete their IP Simple bundle:

  • IP PBX – 48x or 6x
  • IP Phones – 9204, 9212 and/or 9224
  • Optional Software -Call Assistant, Call Queuing, Conference Center, Advanced Call Distribution, Advanced Multi-Site and Multi Language Pack.

Since IP Simple Solutions is an equipment rental program, at the end of their initial term agreement customers have the option of retaining and continuing with the same monthly rental payments or returning the equipment to PAETEC.

IP Simple Solutions is a result of PAETEC’s acquisition of the IP PBX manufacturer, Allworx, in 2007. The IP Simple Bundle was named a 2009 Product of the Year by Communications Solutions magazine. In October, 2008, PAETEC’s SIP Trunking was named Most Innovative Product by Telephony Magazine and in August, 2010, Business Solutions Magazine named the Allworx 6x and 9204 as Best Channel Product in the IP PBX and IP Phone categories respectively.