Category Archives: Carriers

Global Capacity Expands Core Network Between One Marketplace PoPs

Global Capacity announces the expansion of its core network with more than 30 Gigabits of bandwidth between its One Marketplace Points of Presence (PoPs).  This capacity is being added to meet the increasing national connectivity demands of Global Capacity’s wholesale and enterprise customers.  Combining its core network with its industry leading interconnections into TDM and Ethernet access networks, Global Capacity is able to deliver near ubiquitous networking solutions to over 3,000,000 commercial addresses in North America.

Global Capacity delivers network connectivity solutions including local network connectivity, as well as a full suite of Wide Area Network (WAN) and Access services nationally.  This expansion of its core network capacity enables superior network performance at market competitive rates.  One Marketplace customers can leverage Global Capacity’s core network to gain access to the most competitive local access connectivity across markets, regardless of where the customer is interconnected to One Marketplace.  This enables simple, efficient delivery of competitive Ethernet and TDM services across geographies, increasing the addressable market of customers efficiently and cost-effectively while eliminating the complexity of managing multiple local and long-haul venders.

“The additional bandwidth deployed between Global Capacity’s network PoPs expands the capabilities of One Marketplace, further simplifying the process to extend network reach and automate the pricing and delivery of solutions more cost-effectively across the United States,” comments Greg Hough, Executive Vice President of Network Strategy for Global Capacity.  “This unique design of core network combined with our leading state of interconnectedness, allows for customers interconnected at one PoP to connect and seamlessly leverage the valuable access networks of other One Marketplace PoPs, providing a true one-stop network procurement.”

The additional 30 Gigabits of bandwidth is deployed across two core, interconnected and diverse national rings.  The core provides the national network platform for One Marketplace.  One Marketplace delivers national access to more than 380 markets, with additional locations being added in 2013.  This broad reach is delivered with a single MSA, centralized online ordering and standardized delivery as well as an ongoing single point of contact for management of network connectivity, simplifying how customers buy network connectivity.

DukeNet Communications Drives 100G Capability Throughout its Southeastern Footprint

DukeNet Communications announced today that it’s upgraded its core network, enabling it to deliver 100G wavelengths across its service area. The network enhancement provides 100G-capable coherent Dense Wavelength Division Multiplexing (DWDM) technology, enabling deployment of 40G and 100G solutions for its carrier and enterprise customers without the need to replace existing fiber infrastructure.

Bandwidth consumption continues to rise; data centers, content delivery networks and large and small enterprises alike are demanding high-capacity, reliable bandwidth services. Wireless network operators are reacting swiftly to deliver more capacity, DukeNet Communications, 100G, fiber optic network, optical transport network, Tony Cockeram, Michael Prendergast, Southeastdriving more demand to the fiber backhaul networks that support them. Fiber-optic network providers such as DukeNet are responding by integrating higher network capacity to deliver scalable networks that efficiently aggregate traffic and can handle today’s bandwidth-intensive applications.

“Upgrading our legacy infrastructure to allow for 100G connections across key routes in our footprint is critical to our ability to continue meeting our customers’ growing demand for high-bandwidth services in an efficient manner,” comments Tony Cockerham, DukeNet Communications Chief Operating Officer.

“Our customer base is experiencing heavy demands on the network,” adds Michael Prendergast, Senior Vice President for Sales and Marketing at DukeNet. “This upgrade proactively positions us to respond in a way that underscores our ‘Next Gen Next Door’ philosophy. Whether it’s an upgrade to an existing 10G or a new 40G or 100G service, the DukeNet network is ready to meet our customer demands right away.”

GlobeNet Opens Fastest US – Brazil IP Traffic Route Via Platform Equinix

Equinix, Inc. (Nasdaq: EQIX), the global interconnection and data center company, today announced that GlobeNet, an international wholesale provider of submarine capacity and a wholly-owned subsidiary of Oi, has extended its low latency network into Equinix’s MI3 International Business Exchange™ (IBX®) data center in Boca Raton, Florida. GlobeNet’s expansion into Equinix’s MI3 data center opens the fastest IP traffic route from the United States to Brazil.

Specifically designed to link Latin America with the rest of the world, Equinix’s MI3 facility serves as a carrier-neutral network access point for GlobeNet to connect its low latency, subsea cable route from Equinix’s SP2 facility in São Paulo, Brazil. This new connectivity between North and South America allows network service providers around the world to be able to tap into economic opportunities stemming from emerging commercial centers in Latin America.

Roughly 75 percent of all network traffic emanating from Latin America is coming into the United States via Miami. Globally, MI3 has the sixth highest Internet capacity and is a key hub location for domestic and international traffic routes. As a result, Equinix and its Brazilian subsidiary ALOG are perfectly positioned to serve high-bandwidth events, such as the upcoming 2014 FIFA World Cup and 2016 Summer Olympics in Brazil.

Erick Contag, Chief Operating Officer, GlobeNet: “In response to the demand GlobeNet is seeing for high capacity, low latency connectivity throughout the Americas, we made a strategic decision to deploy in MI3. As a major international hub for network traffic, M13 offers GlobeNet customers direct access to high performance networks in which to extend existing networks or expand into new markets.”

 

Global Capacity Enhances LATTIS, the De Facto Database of Local Tariff Rates

Global Capacity, the leading network connectivity company, today announces the enhancement of LATTIS, the industry standard tariff pricing database, with real-time geocoding to deliver more efficient and accurate pricing of access network solutions.  With more than 4,500 end-users, LATTIS is the premiere database for sourcing US-based, intra and inter-state access price quotes.

 

LATTIS has served as the go-to database for carriers and service providers to identify, establish and maintain tariff pricing across the U.S for over 20 years.  The enhancement of real-time geocoding capabilities enables LATTIS to provide customers with a more efficient process for converting addresses, postal codes and other segmented location information into geographical coordinates of various business sites, including offices and datacenters. By streamlining the process of generating accurate tariff quotes, LATTIS dramatically reduces the time, effort and cost of identifying and sourcing access network solutions, providing a boost in efficiency for back-office operations of carriers, integrators and service providers around the world.

 

“LATTIS provides a one-stop solution for accurate US tariff pricing, eliminating the need for multiple systems and cumbersome manual processes,” says Ben Edmond, Chief Revenue Officer of Global Capacity. “Having an accurate understanding of tariff rates is the core foundation of access network pricing.   Quickly and accurately calculating tariff rates allows service providers around the world to improve the time it takes to deliver quotes to customers, resulting in increased business wins and an improvement in overall client satisfaction.”

 

LATTIS subscriptions are licensed on a per-user basis and rates are updated monthly.  The database’s latest geocoding enhancement is automatically available to all active subscription holders through the platform’s monthly update.  To learn more about LATTIS, visit www.globalcapacity.com/pricingtools-lattis.php.

Level 3 to Enable VoiceAmerica’s Global Radio Platform

level3 LVLT Level 3 Communications, Inc. (NYSE: LVLT) today announced it is providing content delivery network (CDN) services for VoiceAmerica, a producer of more than 300 original live Internet talk radio programs delivered on a weekly basis. Level 3’s CDN services will help enable VoiceAmerica to deliver its online content to a more global audience.

VoiceAmerica streams hundreds of live and on demand Internet radio programs per day, reaching three million listeners. With more than 250 on-air hosts, VoiceAmerica features a wide variety of talk show formats including sports, business, pop culture, health, hobbies and child-oriented programming.

“VoiceAmerica’s popularity is rising across the globe, and in order to continue providing a superior streaming experience to a growing audience, we must have a CDN that can handle high demand and scale to meet our expansion needs,” said Jeff Spenard, President of VoiceAmerica. “Level 3’s suite of media delivery services and its extensive IP backbone allows us to seamlessly deliver our content to more browsers, mobile devices and listeners around the globe.”

“Level 3’s global Internet backbone combined with its powerful CDN enables us to provide an exceptional streaming experience to every corner of the world,” said Mark Taylor, vice president of Media and IP Services for Level 3. “We’re pleased to provide the streaming platform that will give VoiceAmerica the foundation it needs to not only grow, but also continue to provide an exceptional user experience to an expanding audience.”

The Level 3 network is trusted by many leading entertainment and media companies to deliver content to audiences worldwide. The company’s services are engineered to seamlessly deliver high-quality online content to end-users, allowing media companies to spend more time developing the best content possible and less time focusing on how to deliver it online.

Cbeyond Receives Achievement in Customer Excellence Award

Comcast Corporation (Nasdaq: CMCSA, CMCSK)

 Cbeyond Inc. (NASDAQ: CBEY), the technology ally to small and mid-sized businesses, has been awarded a 2013 Confirmit ACE (Achievement in Customer Excellen! ce) Award.  The accolade demonstrates Cbeyond’s long-term commitment to customer satisfaction during the sales and installation process.

The Confirmit ACE Awards program celebrates outstanding achievement in customer satisfaction, employee satisfaction, and/or partner satisfaction.  Receiving a Confirmit ACE Award is a distinct honor that demonstrates the recipient’s rigorous application of customer feedback processes and its outstanding performance as measured by those processes.

Cbeyond earned the Confirmit ACE Award based on its Cbeyond Sales and Installation Survey methodology and overall customer satisfaction performance as evidenced by over 2,300 Cbeyond customer responses spanning Oct. 1, 2011 to Dec. 31, 2012.  Cbeyond increased its Promoter Score by 23% during this period.  Formerly known as the Five-Day Survey, the Sales and Installation survey also earned a 2011 ACE Award.  Launched in 2009, the survey gathers daily feedback for all customers installed the previous five days across all Cbeyond markets.

“We are honored to have been awarded a Confirmit ACE Award.  This recognition is a testament to our commitment to delivering the best customer experience possible,” said Terry Trout, vice president, Service Delivery at Cbeyond.  “Our customer fan scores are a prime focus for our employees.  We pride ourselves on listening to our customers and continually work toward an experience that makes our customers happy they chose Cbeyond.  Since almost a third of our business comes from referrals, we recognize thatearning the admiration of our customers takes more than simply delivering a product or service: it requires delivering superior sales, installation and on-boarding support.”

“We are delighted to recognize Cbeyond as a customer excellence leader,” said Henning Hansen, President and CEO of Confirmit.  “The Voice of the Customer is critical in enabling businesses in competitive industries to satisfy and retain customers, and drive business change.  As an ACE Award winner Cbeyond clearly understands this, and we are proud that they rely on Confirmit for these vital business initiatives.”

 

Former Comcast Business Director Lanny Gray joins Telarus as new VP of Business Development

Lanny Gray - telarus picture Telarus, Inc., the premier telecom master agent and patent holder of real-time carrier quotes, announced today the hiring of Lanny Gray as its new VP of Business Development with a focus on supplier management. Lanny Gray comes to Telarus after four years at Comcast Business, where he served as the Director of Commercial Sales and Marketing for the Mountain (Utah and Arizona) region.

Adam Edwards, President & Co-Founder of Telarus, Inc.
Adam Edwards, President & Co-Founder of Telarus, Inc.

“We are extremely excited to have Lanny join our executive team,” commented Adam Edwards, president of Telarus, Inc. “During his time at Comcast he demonstrated superior management and sales skills, but more importantly, he understands the channel. Having a tenured executive like Lanny leading our cable and fiber strategy and managing supplier relationships at a high level is going to be key for us going forward as we continue to focus on becoming the preeminent distributor of enterprise data, voice, and cloud services.”

Lanny Gray has a long history in telecom, working for industry-leading companies like Comcast Business, Broadweave (Veracity), American Fiber Systems (Zayo), Level 3, and XO Communications. While at Comcast Mr. Gray helped build and manage the local SMB and enterprise fiber sales forces who experienced consistent growth during his tenure.

“I am excited and honored to join the Telarus executive management team,” added Lanny Gray, Telarus’ new VP of Business Development. “I have always admired Telarus from a distance and I’m thrilled the time has finally come that I can be a part of their management team. They clearly have differentiated themselves in the telecom distribution space and I’m looking forward to helping Telarus continue its exponential growth.”

In his role as VP of Business Development, Mr. Gray will be responsible for all high-level supplier relationships, including sitting on advisory boards, formulating go-to-market strategies, high-level escalations, strategic marketing initiatives, and new supplier contract negotiation.

“Lanny Gray is a difference-maker,” commented Patrick Oborn, VP of Marketing for Telarus, Inc. “Over the years we’ve worked hard to develop a culture of innovation and to treat our agent and supplier partners with honesty and integrity. Lanny will fit right in and his impact will be immediate on our business. We look forward to leveraging his talents and connections to help us accelerate the growth of our company.”

TelePacific’s Forecast: Cloud Moving In

telepacificU.S. TelePacific Corp., which does business as TelePacific Communications (TelePacific), continues to focus on a strategy of providing small and medium sized businesses the benefits of simpler and more powerful communications solutions that take full advantage of rapidly evolving technology capabilities. The company, which has been in Inc. Magazine’s “Fastest Growing Private Companies in America” list every year since 2007, sees a clear roadway to continued fast track expansion in the cloud, shorthand for network-based offerings that provide both transport and managed services that let its customers shrug off the limits of location and investment restraints and opens the door for the rapid deployment of leading-edge business applications.

“Our business and its continued growth in the top rank of network service providers are completely driven by our customers and their challenges,” says David Zahn, Vice President of Marketing at TelePacific. “They aren’t interested in purchasing expensive communications technology that will be as dated as a 3G smartphone in two years. What they want – and we’re making the investments to deliver – are integrated communications offerings that simplify their billing, lower their capital expense, deliver worry-proof security and keep them current with their customers’ rapidly expanding expectations. The bar is set pretty high – deliver seamless, easy-to-use communications networks that weave voice and data into business-building solutions.”

TelePacific recently rolled out and sold its first Hosted PBX product, a network based VoIP-based offering that lets customers tie together all their locations and employees into a single, easily managed and constantly updated solution. Managed by TelePacific, Hosted PBX takes the telecommunications equipment customers own, and puts everything but the IP handsets in the cloud. An extensive suite of features and functionality is delivered as a service, ensuring that state-of-the-art technology is continually delivered without costly and time consuming premise-based equipment upgrades. With TelePacific’s private IP network and end-to-end access control, service level agreements guarantee 99.999% quality and uninterrupted service so that businesses can concentrate on growing their bottom lines instead of their technical staffs.

TelePacific continues to expand into additional cloud-based business-enhancing applications including Hosted Exchange e-mail along with Email Syncing, security and archiving, Desktop and Server Storage, Mobile Device Management and Hosted SharePoint. These products let small to medium businesses take full advantage of leading edge quality services and features that have traditionally been reserved for large enterprises with deep pockets.

TelePacific is also filling out its cloud-focused bench with top industry professionals whose mandate is to accelerate the growth of customer-focused products. Most recently, telecom veteran Matt Mair joined the TelePacific to lead the cloud marketing effort. Matt brings 20 years telecom experience, including a deep understanding of IP, VoIP and cloud services.

“Getting me to come to TelePacific didn’t take a hard sell at all,” he explains. “Their commitment to customers, willingness to invest in cloud solutions and bred-in-the-bone understanding of the critical nature of delivering the voice and data communications that businesses depend on for their lifeblood was pretty compelling.”

PeakColo Launches New Storage Offering Addressing Petabyte-Scale Amounts of Data

PeakColo, a leading enterprise-class IaaS cloud service provider for channel partners, today announces the launch of Mountain-Moving Storage, a white-label object-oriented storage as a service offering. Peak’s Mountain-Moving Storage enables value-added resellers, agents and service providers with an effective way to manage petabyte-scale amounts of data for their clients.

Based on NetApp’s Distributed Content Repository Solution, Mountain-Moving Storage offers multiple solutions for managing massive data repositories including deep archival of unstructured data, long-term backup retention, and archival of video and image objects such as medical records, addressing regulatory requirements including PCI, HIPAA, and SOX. With agreements providing 100% Service Level Availability, PeakColo’s new storage offering is also a way to leverage object-minded applications such as Web 2.0 and emerging applications designed with objects in mind.

“PeakColo’s Mountain-Moving Object-Oriented Storage service is a key differentiator for our channel partners – from value-added resellers to data center providers – that look to diversify their product portfolios with cloud-based offerings,” states Luke Norris , CEO and Founder of PeakColo. “With the massive amounts of unstructured data created and used by enterprises of all sizes, cost-effective management can be a real problem. Our Mountain-Moving Storage is easy to manage, while still allowing end-users quick access to their stored data. And unlike other providers, Peak does not charge customers for seeding or retrieving their data.“

“As a long-standing partner, PeakColo’s pure channel focus offers high-margin financial models to NetApp partners,” said Jon Mellon, vice president and general manager, Service Provider Partners, NetApp. “PeakColo’s new object-based storage service is a great addition to their portfolio and will help our channel partners better meet customer needs for managing petabyte-scale unstructured data.”

By bundling PeakColo’s unique storage solution into their own service offerings, channel providers increase their competitive advantages. Providers can create customized back-up solutions for their clients with full protection of their existing data, as well as plan for future data requirements. Once stored, data can be accessed anytime, from anywhere in the world.