U.S. TelePacific Corp., which does business as TelePacific Communications (TelePacific), continues to focus on a strategy of providing small and medium sized businesses the benefits of simpler and more powerful communications solutions that take full advantage of rapidly evolving technology capabilities. The company, which has been in Inc. Magazine’s “Fastest Growing Private Companies in America” list every year since 2007, sees a clear roadway to continued fast track expansion in the cloud, shorthand for network-based offerings that provide both transport and managed services that let its customers shrug off the limits of location and investment restraints and opens the door for the rapid deployment of leading-edge business applications.
“Our business and its continued growth in the top rank of network service providers are completely driven by our customers and their challenges,” says David Zahn, Vice President of Marketing at TelePacific. “They aren’t interested in purchasing expensive communications technology that will be as dated as a 3G smartphone in two years. What they want – and we’re making the investments to deliver – are integrated communications offerings that simplify their billing, lower their capital expense, deliver worry-proof security and keep them current with their customers’ rapidly expanding expectations. The bar is set pretty high – deliver seamless, easy-to-use communications networks that weave voice and data into business-building solutions.”
TelePacific recently rolled out and sold its first Hosted PBX product, a network based VoIP-based offering that lets customers tie together all their locations and employees into a single, easily managed and constantly updated solution. Managed by TelePacific, Hosted PBX takes the telecommunications equipment customers own, and puts everything but the IP handsets in the cloud. An extensive suite of features and functionality is delivered as a service, ensuring that state-of-the-art technology is continually delivered without costly and time consuming premise-based equipment upgrades. With TelePacific’s private IP network and end-to-end access control, service level agreements guarantee 99.999% quality and uninterrupted service so that businesses can concentrate on growing their bottom lines instead of their technical staffs.
TelePacific continues to expand into additional cloud-based business-enhancing applications including Hosted Exchange e-mail along with Email Syncing, security and archiving, Desktop and Server Storage, Mobile Device Management and Hosted SharePoint. These products let small to medium businesses take full advantage of leading edge quality services and features that have traditionally been reserved for large enterprises with deep pockets.
TelePacific is also filling out its cloud-focused bench with top industry professionals whose mandate is to accelerate the growth of customer-focused products. Most recently, telecom veteran Matt Mair joined the TelePacific to lead the cloud marketing effort. Matt brings 20 years telecom experience, including a deep understanding of IP, VoIP and cloud services.
“Getting me to come to TelePacific didn’t take a hard sell at all,” he explains. “Their commitment to customers, willingness to invest in cloud solutions and bred-in-the-bone understanding of the critical nature of delivering the voice and data communications that businesses depend on for their lifeblood was pretty compelling.”