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ATIS

PAETEC recertified by Cisco

July 28, 2008 Paetec News (NASDAQ GS: PAET)

PAETEC Integrated Solutions Group (ISG), a division of PAETEC Holding Corp. (NASDAQ GS: PAET) has been officially re-certified for Silver Certification from Cisco. To continue earning Silver Certification, PAETEC ISG had to meet rigorous standards for networking competency, service, support and customer satisfaction set forth by Cisco. If you like this post please support us [...]

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Automated Voice Response Savings

June 7, 2008 Case Studies

Nortel has set up new self-service voice capabilities for Nestlé Nespresso, the worldwide pioneer in premium portioned coffee and one of the fastest growing operating units of the Nestlé Group. By means of these new self-service voice capabilities, Nespresso is able to reduce customer waiting times and cut annual Customer Relationship Center costs by up [...]

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Qwest sells Verizon Wireless services

May 6, 2008 Qwest News (NYSE:Q)

Qwest Communications International Inc. (NYSE: Q) and Verizon Wireless have signed a 5-year agreement for Qwest to market and sell Verizon Wireless service beginning this summer. Financial terms of the agreement are not being disclosed. Under the agreement, Qwest customers will have access to the full line of Verizon Wireless handsets, smartphones and BlackBerry devices, [...]

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Avaya Mobility Edition for Lenovo ThinkPad notebooks

January 22, 2008 Avaya News (NYSE:AV)

Avaya and Lenovo announced the availability of the Avaya Mobility Edition for Lenovo ThinkPad notebooks and ThinkCentre desktops, a solution targeted for business users that embeds the Avaya Internet protocol (IP) Softphone application into Lenovo PCs. The unified solution enables complete, enterprise communications from any location with optimum security, usability and quality of service. With [...]

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UCN Appoints Rudy Vidal

January 15, 2008 UCN News

UCN announced the appointment of Rudy Vidal to the role of Executive Vice President and Chief Customer Officer. Vidal, 46, joins UCN following a 25-year career at Panasonic of America, a major consumer electronics company based in Secaucus, N.J. In his new role, Vidal will be responsible for strategy, product, marketing and service for UCN’s [...]

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FCC order on Slamming and carrier change verification

January 15, 2008 Featured

This article has been written by Law Offices of Thomas K. Crowe, P.C. Please contact them if you have any questions about the article or need their services. Thomas K. Crowe, Principal “[email protected]” Cheng Yi Liu, Staff Attorney Law Offices of Thomas K. Crowe, P.C. 1250 24th Street, N.W. Suite 300 Washington, D.C. 20037 (202) [...]

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XO 10 Gigs in 10 Days offer extended

January 14, 2008 XO Communications News (OTCBB:XOHO)

XO Communications announced an extension of two services campaigns that offer the industry’s most competitive rates and guarantees for high-capacity network services delivered over its advanced nationwide inter- city and metro networks. The two campaigns, “10 Gigs in 10 Days” and the “3 Guarantee Program” will be extended through March 31, 2008 as a result [...]

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FCC rules against Verizon’s Request for Forbearance

December 5, 2007 Featured

The Federal Communications Commission today addressed petitions for forbearance filed by the Verizon Telephone Companies, which sought certain forbearance relief in the Boston, New York, Philadelphia, Pittsburgh, Providence and Virginia Beach Metropolitan Statistical Areas, or MSAs. FCC Statement: The Commission found that the current evidence of competition does not satisfy the section 10 forbearance standard [...]

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Verizon Business gets Market Penetration Leadership Award

December 5, 2007 Verizon Business News (NYSE:VZ)

Verizon Business has received Frost & Sullivan’s 2007 North American Award for Market Penetration Leadership in managed security services (MSS). The award recognizes the company’s demonstration of strategic excellence in product innovation, marketing and sales strategies that have resulted in the largest gain in market share over the past two to three years. Frost & [...]

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