Tag Archives: Avaya News (NYSE:AV)

Key trends driving business in 2011 indentified by Avaya

Research from Avaya, a global leader in enterprise communications systems, software and services, suggests that nearly 43% of channel partners across EMEA expect Unified Communications (UC) to offer the most opportunity for sales growth in the coming year. 2011 may also be the year that virtualisation starts making a strong play in EMEA businesses, as nearly 15% expect to see sales rise in that area.

The results were announced as part of Avaya’s annual survey of its EMEA-wide partner base. Nearly 500 partners provided responses to key questions on factors necessary for channel expansion and growth. Unsurprisingly, the expectation of a strong return on investment is driving adaptation of these key trends – 56% of those surveyed find total cost of ownership (TCO) to be the most important consideration for customers when making a purchase decision. In addition, over one-quarter (28%) expect that reducing operational expenses will be a key strategy.

Other considerations for customers included resilience (12%), maximising the legacy network (11%), management (11%) and bandwidth needs (10%).

The survey also revealed that the stage is set for growth in 2011 – 84% of those questioned expect sales to increase, even if modestly, by approximately 5 – 10%. However, the channel has not fully recovered from the downturn.

“The last 12 months have brought significant recovery, and our partners are overwhelmingly positive about the year ahead,” said Jeremy Butt, vice-president, Worldwide Channels, Avaya. “Customers will always keep an eye on cost as a general rule, but this can translate to more targeted, effective investment. Our partners understand that solutions such as Avaya Aura and the Avaya Flare Experience can deliver results that not only enhance existing investments but prepare and protect businesses for whatever lies ahead.”

The survey results were announced at Avaya’s Emerging Markets Channel Partner Conference, which took place in Dubai on November 30- December 1, 2010. At the conference, Avaya also announced upgrades to the Avaya Connect Programme, including additional partner support strategies and access to new skills and designation in video and data, as well as certification, training and support across the Avaya portfolio.

Avaya Sale of Stake in AGC Networks to Essar Group Completed

Avaya announced the successful completion of the sale of its entire 59.13% stake in AGC Networks Ltd. for approximately US$ 44.5 million, as initially announced on 30 May, 2010. Completion of the sale had been subject to customary closing conditions, including those required by Indian law.

As previously stated, the sale of its AGC Networks stake will enable Avaya to drive additional focus on two of its strategic imperatives: the development of the Avaya business in India and the growth and extension of its channel coverage model through Avaya

Avaya introduces new 911 VoIP solution

Avaya introcudes a solution today designed to address the urgent need to upgrade outdated 911 systems. Avaya Public Safety Communications Solutions enable 911 centers to adopt the advanced communications technologies required to handle the growing number and types of communications coming from consumer technologies and streamline processes for faster, more effective responses to emergency calls. Avaya Public Safety Communications help ensure that a call for help will be answered – even in the face of broad scale environmental disasters. Continue reading Avaya introduces new 911 VoIP solution

Avaya Named Most Ethical Company Again

Avaya named most ethicalAvaya has been named to World’s Most Ethical Companies list for 2008 by The Ethisphere Institute. This marks the second consecutive year Avaya has been named to the annual listing which was initiated in 2007.
Ethisphere a think-tank dedicated to the research and promotion of profitable best practices in global governance, business ethics, compliance and corporate responsibility revealed the award at the Ethisphere and Forbes joint-conference, "Driving Profit through Ethical Leadership," held on June 3rd. The list of World’s Most Ethical companies will also be featured in the Q2 issue of Ethisphere Magazine.
Avaya was also named to Ethisphere Institute’s Best Overall Government Contractors Ethics Program earlier this year, ranking seventh out of more than 1000 companies analyzed by the Institute. 

"Adherence to the highest ethical standards is a key factor in Avaya’s core values," said Peter Liria, director, global ethics and compliance program, Avaya. "We communicate this with each employee on a regular basis – regardless of their title and role. It’s an honor to be recognized for our commitment for the second year in a row."

Researchers and analysts reviewed thousands of companies on six continents to determine the finalists using a rigorous, multi-step evaluation process. The 2008 World’s Most Ethical Companies methodology committee is comprised of leading attorneys, government officials, professors and leaders who care about ethical and honest business practices.
"We applaud Avaya. Avaya is among the companies honored this year because they have developed impressive and meaningful ethical business practices, making them true standouts within their industries," said Alexander Brigham, executive director of Ethisphere Institute.

"They go well beyond legal minimums, opting instead to bring about innovative ideas that contribute to the public well being. By their actions, they are forcing their competitors to follow suit, or fall behind and truly embodying the notion that ethical business practices are more profitable in the long run." 
Ethisphere analysts reviewed codes of ethics, litigation and regulatory infraction histories; evaluated investment in innovation and sustainable business practices; looked at companies’ activities to improve corporate citizenship; studied nominations from senior executives, industry peers, suppliers and customers; and worked with consumer action groups for feedback and rating.
The day-long conference, which featured Forbes editors and executives from world-renowned corporations, universities and ethics organizations, focused on ethical culture and leadership and highlighted companies’ experiences and ethical challenges, provided advice on preparing for ethical dilemmas and gave viewpoints from an investor’s perspective. The conference culminated with recognizing Ethisphere Magazine’s 2008 World’s Most Ethical Companies at an evening awards dinner.
About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than one million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP telephony, unified communications, contact centers and communications-enabled business processes. Avaya Global Services provide comprehensive service and support for companies, small to large. For more information, visit the Avaya Web site at http://www.avaya.com.
About Ethisphere Institute
The research-based Ethisphere Institute and associated membership group, the Ethisphere Council, are supported by more than 100 institutions and corporations, including Thomson West, the Practising Law Institute, the National Association of Corporate Directors, the Global Reporting Initiative, Corpedia and dozens of others.  The Institute is dedicated to the research, creation, and sharing of best practices in ethics, compliance, and corporate governance among its membership companies. It also focuses on the development and advancement of individuals on its membership council through increased efficiency, innovation, tools, mentoring, advice, and unique career opportunities. Ethisphere Magazine is the quarterly publication of the Institute. More information on membership can be found at http://www.ethisphere.com.
The Ethisphere Institute publishes the globally-recognized annual World Most Ethical Companies Ranking™ as well as the Government Contractor Ethics Program Ranking™ and the upcoming Global Anti-Corruption Quotient.

Avaya leads voice and unified messaging market

Avaya Inc. achieved leadership of the North American voice and unified messaging market in both revenue and shipments, according to a key industry report measuring this core component of the unified communications (UC) sector.

The research, by global growth consulting firm Frost & Sullivan, analyzed all aspects of enterprise voice and unified messaging in 2007, including a competitive assessment of 14 vendors. Avaya led with over 27 percent of the market for revenues, more than 7 points ahead of its nearest competitor. In unified messaging shipments, Avaya led with 21 percent of the market, outpacing the next vendor by 6 points. Other companies measured in the report included Cisco, Nortel, Siemens and new market entrants.

Enterprise voice and unified messaging is a market that Frost & Sullivan expects to grow to $1 billion by 2013. Unified messaging is a technology that combines voicemail, email and fax into a single interface for easy access to all of one’s messages. According to the research, many vendors view unified messaging as a first step towards unified communications – a way to bring together many modes of communications such as email, voicemail, instant messaging, video and presence to deliver a seamless, always-on experience.

“Unified messaging is beginning to ride the unified communications wave,” said Krithi Rao, industry analyst, Frost & Sullivan. “Avaya is front and center due to a smart, open and solutions-based unified messaging strategy. Avaya’s leadership in messaging is a result of focusing on what customers need today, while helping ensure they have a simple migration path to greater value tomorrow.”

The open and interoperable nature of Avaya’s messaging platform, Avaya Modular Messaging, helped drive the company’s leadership in this space. In its research, Frost & Sullivan states that Avaya Modular Messaging provides a “clear and non-disruptive migration path” to new unified communications capabilities. The research also highlights Avaya’s “first mover’s advantage in next-generation enterprise communications,” due to its innovation in technologies such as Communications Enabled Business Processes.

“Avaya is committed to delivering advanced unified messaging technologies that enhance business productivity at an affordable price,” said Jorge Blanco, vice president, Product Strategy, Avaya. “We believe these results demonstrate that customers understand the value of Avaya unified messaging tools and are putting them to work for real business benefit.”

To access Frost & Sullivan’s research, please visit: www.frost.com.

About Avaya Unified Messaging Solutions
Avaya Modular Messaging – part of Avaya’s portfolio of Unified Communications solutions – combines messaging systems such as e-mail, voicemail, and fax into a single, scalable solution that seamlessly integrates with existing platforms. It can communicate with other Avaya messaging systems and non-Avaya voice mail systems in a network, and can be deployed with advanced speech automation capabilities for faster access to voicemail, email, calendars, tasks and corporate directories. Avaya provides messaging applications as part of its small, mid-sized and enterprise market solutions.

About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500

Avaya Mobility Edition for Lenovo ThinkPad notebooks

Avaya and Lenovo announced the availability of the Avaya Mobility Edition for Lenovo ThinkPad notebooks and ThinkCentre desktops, a solution targeted for business users that embeds the Avaya Internet protocol (IP) Softphone application into Lenovo PCs. The unified solution enables complete, enterprise communications from any location with optimum security, usability and quality of service.

With an Avaya IP Softphone, a Lenovo PC becomes the office phone by integrating with an existing office extension number and linking it with multiple office, home and mobile numbers that can ring simultaneously or in a sequence at the user

Avaya goes SIP

Avaya introduced enhancements to its market-leading IP Telephony solutions delivering advanced Intelligent Communications capabilities using end-to-end, full-featured Session Initiation Protocol (SIP). This includes the latest version of Avaya’s flagship IP telephony software

Madison Group lobbying for Avaya

Avaya has contracted the Madison Group to lobby the federal government. According to the Associated Press they will lobby on patent and phone isseus like VoIP and 911.

Last year Avaya has been aquired by investment firms TPG Capital and Silver Lake. Avaya holds a lot of patents which the new owners may be trying to protect, and patent applications they want to get granted. And Avaya – as a big player in the IP telephony market – of course wants to protect their interest as the FCC continues to roll out more VoIP regulations.

Please comment on this article if you have more information about the lobbying activities of the Madison Group for Avaya.

Avaya SIPconnect Compliant

Intelligent communications solutions from Avaya Inc., a leading global provider of business communications applications, systems and services, attained SIPconnect Compliant certification from the SIP Forum, a leading independent IP communications industry association comprised of individuals and companies who contribute to the development of global IP communications based on the SIP standard.

SIPconnect certification provides enterprise customers with validation that Avaya Communication Manager, the company’s software platform for IP communications, and Avaya SIP Enablement Services, which enable companies to take advantage of SIP-based connectivity to public networks of service providers, achieved SIPconnect compliance for SIP trunking.