Tag Archives: avaya products

Empix evolve srl Selected for Membership in Avaya DevConnect Program

Empix evolve srl, a software developer providing unified communications, presence, full IP fax and Skype integration solutions, today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program.

Empix evolve srl is the developer of xtension evolve, a suite of applications that combines communication services such as contact management, computer telephony integration (CTI), presence, fax, mobile and Skype integration, in a shared, web-based environment that offers Customer Relationship Management (CRM) and contact center features. Additionally, xtension evolve web tools enable the simple creation of Communications-Enabled Business Process applications, making it quick and easy to “communications-enable” the 3rd party applications already existing within a company. As a result, companies can manage contacts and communications in a unified web interface and empower the existing software infrastructures with communications features, thereby accelerating business processes.

The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies

Avaya Certified Green for Unified Communications and Contact Center Solutions

avayaAvaya Unified Communications and Contact Center solutions have been “Certified Green” by Miercom, an independent testing organization. The designation verifies that Avaya Communication Manager-based networks are environmentally-friendly designs that can save companies money and boost efficiency.

The Miercom certifications come following intensive, hands-on testing in a lab environment of three model Avaya Communication Manager 5.1 networks under various loads and conditions.

The tests included unified communications systems that would be typical in mid-sized businesses, campus environments and large distributed offices with contact centers. The reports cover how Avaya products and technologies enable enterprises to reduce power consumption, enable environmentally efficient work models, as well as Avaya’s policies and processes for ongoing improvement in product design, manufacturing and business operations. Continue reading Avaya Certified Green for Unified Communications and Contact Center Solutions

Avaya Establishes User Community in Japan

Avaya, a leading global provider of business communications applications, systems and services, today announced that the company has established a user community, InAAU (International Alliance of Avaya Users) in Tokyo. InAAU is a community of Avaya products users established in the US in 1985. It has a network of more than 2,000 companies around the world. InAAU Japan is the first branch of InAAU in the world.

InAAU Japan is an association organized by voluntary Avaya product users. It provides members with opportunities to share and exchange information through regular meetings such as annual user conferences. The association aim to encourage Avaya to develop products that better meet user needs by collecting opinions from Avaya product users and providing those as feedbacks to Avaya. Avaya Japan will support the activities of InAAU Japan and assist in solving problems of Japanese users cooperating with them.

InAAU Japan will start recruiting members at the end of this November and aims to have 150 members and 20 partner company members by the end of March 2008.

At the launch of InAAU Japan, Mariko Kimura, the operating officer of DHL Japan and the director of customer service was selected as the first chairperson of InAAU Japan. “I welcome the establishment of the Avaya user’s community. As the first chairperson, I will do my best to offer a valuable and meaningful forum for all Avaya users,” she said.

InAAU Japan will hold the first InAAU Japan Conference in Japan on Friday, November 30 to celebrate its establishment. The Chief Marketing Officer of InAAU, Pam Fueshko will introduce the achievement of InAAU activities overseas. There will also be twelve sessions on practical themes such as how to customize reports at the contact center and case studies on domestic introduction of Avaya products.

For more details about the InAAU Japan Conference, please visit:
http://www.avaya.co.jp/corporate/events/2007/inaau/index.shtml?

For inquiries about InAAU Japan, please contact:
Marketing Division, Avaya Japan Ltd.
Tel: 03-5575-8850

About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500