Posts tagged as:

crm

Avaya Aura midsize solution for enterprises

October 12, 2009 Avaya News (NYSE:AV)

Avaya today announced Avaya Aura midsize solution for enterprises, a single-server, unified communications solution for businesses as small as 100 employees and scalable up to 2400 users and 250 locations. The new solution reduces complexity, saves money and puts advanced unified communications and contact centers within easy reach. The Avaya Aura midsize solution for enterprises [...]

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Polycom VVX 1500 introduced

March 9, 2009 Polycom News (Nasdaq: PLCM)

The Polycom VVX 1500 is the first of its kind business media phone combining advanced IP telephony with business-class video and the ability to integrate with key business applications PLEASANTON, Calif. – Mar 09, 2009 : Polycom, Inc. [Nasdaq: PLCM], the global leader in telepresence, video, and voice communications solutions, has redefined desktop communications with [...]

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Avaya Awarded the 2008 Product of the Year Award

January 7, 2009 Avaya News (NYSE:AV)

The Consumer Interaction Solutions Magazine has awarded Avaya the 2008 Product of the Year Award. Avaya’s Proactive Outreach for Financial Services helps financial companies use outbound communications and self service to drive new efficiencies, improve cost-savings and enhance customer experiences. With this solution, financial companies can enhance their contact center capabilities by using outbound self [...]

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XO and Digium Interoperability

December 9, 2008 XO Communications News (OTCBB:XOHO)

XO Communications (OTCBB: XOHO) and Digium®, the Asterisk® Company, today announced that Digium’s Switchvox® IP PBX has been certified to work with XO’s award-winning Session Initiation Protocol trunking solution, XO SIP. The certification will streamline the adoption of XO SIP by users of the award-winning Switchvox telephony system and offer them a cost-effective and efficient [...]

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Telarus 2008 VARBusiness Gold 5-Star award

March 6, 2008 Featured

Telarus, Inc., premier telecom master agent and creator of VARNetwork.com  has been recognized by CMP Channel’s VARBusiness as one of North America’s top information-technology (IT) vendors for its VAR Network. Telarus was certified as a Gold 5-Star Overall Winner in VARBusinesses’ 2008 Partner Program Guide (PPG), a guide that acknowledges the commitment and strength of [...]

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Polycom SpectraLink brought Proctor & Gamble an award

December 13, 2007 Polycom News (Nasdaq: PLCM)

Procter & Gamble (P&G) has won 2007 ‘Best on Campus’ Mobilizer Award by Mobile Enterprise Magazine. The Mobilizer Awards recognize companies for their achievements in deploying mobile solutions across the enterprise. Procter & Gamble uses Polycom SpectraLink Wireless Telephone System. Mobile Enterprise magazine presents the annual Mobilizer Awards in recognition of the best mobile deployments across the [...]

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Fonality unifies CRM and telephony

November 5, 2007 Fonality News

Fonality®, a leading maker of business phone systems, announced today that it will create the industry’s first phone system that unifies both telephony and customer relationship management (CRM) for small and medium-sized businesses (SMB). As part of the initiative, the company has acquired Insightful Solutions Pty Ltd., a leading hosted CRM solution provider and a [...]

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3Com enterprise-class gigabit switching

October 24, 2007 3Com News

The new 3Com® Baseline Switch 2900 Plus Family and 3Com OfficeConnect® Managed Gigabit PoE Switch deliver voice-ready Layer 2 enterprise-class Gigabit switching with Power over Ethernet (PoE), advanced features for network control and flexibility and comprehensive security capabilities, all optimized for small and medium-sized businesses. The new products are the latest examples of 3Com’s Secure [...]

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synTelate Compliant on Avaya Platforms

October 22, 2007 Avaya News (NYSE:AV)

CONCORD, N.H. - synTelate Corp., a leading provider of contact center software, today announced that its synTelate Agent Desktop application is compliant with key contact center solutions from Avaya, a leading global provider of business communications applications, systems and services.  synTelate Agent Desktop helps businesses optimize sales and customer services activities with tools that enable agents [...]

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