Posts tagged as:

customer relationship management

Service Providers Top the List as Cloud-Computing Providers

December 7, 2010 Cisco News (NASDAQ: CSCO)

The results of a new research study, conducted by and issued today by Cisco Internet Business Solutions Group (IBSG), investigates the “public cloud” and the desire of enterprises to use external, on-demand infrastructure and applications. The study reveals that service providers have an opportunity to differentiate themselves and add new revenue-generating services by providing public [...]

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SalesNOW from AT&T

November 10, 2010 AT&T News ( NYSE:T )

Expanding its portfolio of mobile solutions, AT&T* is working with Interchange Solutions to deliver SalesNOW, an affordable yet robust mobile customer relationship management and sales force automation solution. SalesNOW from AT&T is the latest addition to AT&T’s portfolio of solutions to help businesses mobilize their workforce and is available on a variety of AT&T mobile [...]

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Empix evolve srl Selected for Membership in Avaya DevConnect Program

July 19, 2010 Avaya News (NYSE:AV)

Empix evolve srl, a software developer providing unified communications, presence, full IP fax and Skype integration solutions, today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program. Empix evolve srl is the developer of xtension evolve, a suite [...]

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Avaya and IBM strengthen Relationship

June 16, 2009 Avaya News (NYSE:AV)
Thumbnail image for Avaya and IBM strengthen Relationship

Avaya and IBM have announced that they will be expanding their current relationship. The focus will be on Security Interopability and Unified Communications. Furthermore, IBM will be implementing Avaya Aura in their existing converged communications services. As part of the expanded alliance, the companies will jointly deliver unified communications solutions that streamline mission critical and [...]

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Polycom VVX 1500 introduced

March 9, 2009 Polycom News (Nasdaq: PLCM)

The Polycom VVX 1500 is the first of its kind business media phone combining advanced IP telephony with business-class video and the ability to integrate with key business applications PLEASANTON, Calif. – Mar 09, 2009 : Polycom, Inc. [Nasdaq: PLCM], the global leader in telepresence, video, and voice communications solutions, has redefined desktop communications with [...]

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Mitel contract for 52k IP lines for Dutch government

December 13, 2007 Mitel News

Mitel has been awarded a six-year contract to supply 96 institutions of the Dutch government with future-proof IP communications solutions. The large-scale IP deployment is part of OverheidsTelecom 2006 (OT2006), a Dutch government program whereby a number of telecom services are tendered in one master agreement by ministries and other government authorities and subdivided into [...]

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Avaya Tagging conversations

November 16, 2007 Avaya News (NYSE:AV)

In a presentation today during the Third International Conference on Collaborative Computing, scientists from Avaya Labs will demonstrate how “tagging” conversations can help businesses search and retrieve interactions and access information they need to operate more effectively. Now underway in White Plains, N.Y., the Collaborative Computing conference is jointly sponsored by the IEEE Computer Society, [...]

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Fonality unifies CRM and telephony

November 5, 2007 Fonality News

Fonality®, a leading maker of business phone systems, announced today that it will create the industry’s first phone system that unifies both telephony and customer relationship management (CRM) for small and medium-sized businesses (SMB). As part of the initiative, the company has acquired Insightful Solutions Pty Ltd., a leading hosted CRM solution provider and a [...]

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