Tag Archives: fax

Empix evolve srl Selected for Membership in Avaya DevConnect Program

Empix evolve srl, a software developer providing unified communications, presence, full IP fax and Skype integration solutions, today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program.

Empix evolve srl is the developer of xtension evolve, a suite of applications that combines communication services such as contact management, computer telephony integration (CTI), presence, fax, mobile and Skype integration, in a shared, web-based environment that offers Customer Relationship Management (CRM) and contact center features. Additionally, xtension evolve web tools enable the simple creation of Communications-Enabled Business Process applications, making it quick and easy to “communications-enable” the 3rd party applications already existing within a company. As a result, companies can manage contacts and communications in a unified web interface and empower the existing software infrastructures with communications features, thereby accelerating business processes.

The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies

NATO employs PolyCom TelePresence

The North Atlantic Treaty Organization (NATO) recently deployed immersive telepresence solutions from Polycom, Inc. (Nasdaq: PLCM) to improve operational efficiency, interagency collaboration and enhance its ability to support out of area operations.

“Information flow is vital to fulfilling our goals and mandates, as well as maximizing the productivity and efficiency of personnel and ensuring the success of operations,” said Malcolm Green, Chief of the NATO C3 Agency’s Capabilities Area Team 9 (CAT 9), Networked Information Infrastructure Communication Services. “Polycom telepresence addresses these challenges by enabling our teams to collaborate more effectively over distances.”

Deployed in six international locations, the Polycom immersive telepresence solutions join an existing large deployment of Polycom video conferencing systems in use today at NATO headquarters and in outposts around the world. The standards-based systems also interoperate securely and seamlessly with video conferencing systems in use by NATO allied partners.

The technology is used daily for central command communications, emergency management, critical needs assessment, crisis communications, intra/interagency collaboration, workgroup collaboration and project management. Continue reading NATO employs PolyCom TelePresence

FCC Deadlines – FCC Form 499-Q

FROM THE LAW OFFICES OF THOMAS K. CROWE, P.C.
LEGAL ALERT
Clients and Interested Parties:

The information below represents a non-exhaustive list of FCC regulatory assessment and reporting requirements coming due May 1st through June 30th, 2009. The filing deadlines generally apply to diverse types of service providers, including interexchange or long distance telecommunications service providers, prepaid calling card providers, wireless providers and MVNOs, as well as other types of providers. If your company holds an FCC 214 authorization or files FCC Forms 499, chances are that one or more of the requirements covered in this Alert may apply to your company. Interest on late payments and/or other penalties may apply if filings or payments are not submitted on time. Continue reading FCC Deadlines – FCC Form 499-Q

Avaya Certified Green for Unified Communications and Contact Center Solutions

avayaAvaya Unified Communications and Contact Center solutions have been “Certified Green” by Miercom, an independent testing organization. The designation verifies that Avaya Communication Manager-based networks are environmentally-friendly designs that can save companies money and boost efficiency.

The Miercom certifications come following intensive, hands-on testing in a lab environment of three model Avaya Communication Manager 5.1 networks under various loads and conditions.

The tests included unified communications systems that would be typical in mid-sized businesses, campus environments and large distributed offices with contact centers. The reports cover how Avaya products and technologies enable enterprises to reduce power consumption, enable environmentally efficient work models, as well as Avaya’s policies and processes for ongoing improvement in product design, manufacturing and business operations. Continue reading Avaya Certified Green for Unified Communications and Contact Center Solutions

FCC InterCall Ruling – impacting conference calling

From the desk of the Law Offices of Thomas K. Crowe, P.C.

On June 30, 2008, the FCC released an order (“InterCall Order”) rejecting InterCall, Inc.’s (“InterCall’s”) appeal of a determination by the Universal Service Administrative Company (“USAC”) that the company’s voice conferencing services were “telecommunications services” subject to Universal Service Fund (“USF”) contributions. Last week, the FCC requested public comment on petitions for reconsideration of this determination filed by Global Conference Partners, A+ Conferencing Ltd., Free Conferencing Corporation, and the Conference Group. Comments are due by September 8, 2008 and reply comments are due by September 22, 2008. Continue reading FCC InterCall Ruling – impacting conference calling

Avaya leads voice and unified messaging market

Avaya Inc. achieved leadership of the North American voice and unified messaging market in both revenue and shipments, according to a key industry report measuring this core component of the unified communications (UC) sector.

The research, by global growth consulting firm Frost & Sullivan, analyzed all aspects of enterprise voice and unified messaging in 2007, including a competitive assessment of 14 vendors. Avaya led with over 27 percent of the market for revenues, more than 7 points ahead of its nearest competitor. In unified messaging shipments, Avaya led with 21 percent of the market, outpacing the next vendor by 6 points. Other companies measured in the report included Cisco, Nortel, Siemens and new market entrants.

Enterprise voice and unified messaging is a market that Frost & Sullivan expects to grow to $1 billion by 2013. Unified messaging is a technology that combines voicemail, email and fax into a single interface for easy access to all of one’s messages. According to the research, many vendors view unified messaging as a first step towards unified communications – a way to bring together many modes of communications such as email, voicemail, instant messaging, video and presence to deliver a seamless, always-on experience.

“Unified messaging is beginning to ride the unified communications wave,” said Krithi Rao, industry analyst, Frost & Sullivan. “Avaya is front and center due to a smart, open and solutions-based unified messaging strategy. Avaya’s leadership in messaging is a result of focusing on what customers need today, while helping ensure they have a simple migration path to greater value tomorrow.”

The open and interoperable nature of Avaya’s messaging platform, Avaya Modular Messaging, helped drive the company’s leadership in this space. In its research, Frost & Sullivan states that Avaya Modular Messaging provides a “clear and non-disruptive migration path” to new unified communications capabilities. The research also highlights Avaya’s “first mover’s advantage in next-generation enterprise communications,” due to its innovation in technologies such as Communications Enabled Business Processes.

“Avaya is committed to delivering advanced unified messaging technologies that enhance business productivity at an affordable price,” said Jorge Blanco, vice president, Product Strategy, Avaya. “We believe these results demonstrate that customers understand the value of Avaya unified messaging tools and are putting them to work for real business benefit.”

To access Frost & Sullivan’s research, please visit: www.frost.com.

About Avaya Unified Messaging Solutions
Avaya Modular Messaging – part of Avaya’s portfolio of Unified Communications solutions – combines messaging systems such as e-mail, voicemail, and fax into a single, scalable solution that seamlessly integrates with existing platforms. It can communicate with other Avaya messaging systems and non-Avaya voice mail systems in a network, and can be deployed with advanced speech automation capabilities for faster access to voicemail, email, calendars, tasks and corporate directories. Avaya provides messaging applications as part of its small, mid-sized and enterprise market solutions.

About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500

FCC regulatory assessment and reporting requirements

Legal Alert from the LAW OFFICES OF THOMAS K. CROWE, P.C.
for more information contact Jaclyn J. Murray, Legal Assistant [[email protected]] – Full contact info at end of article.

The information below represents a non-exhaustive list of FCC and selected