Business collaboration took another step forward as Nortel* [OTC: NRTLQ] Carrier VoIP and Application Solutions’ (CVAS) added a new web-based UC collaboration application to its industry-leading Hosted IP Communications Solution. The new application enables service providers to increase subscriber productivity and generate incremental revenues by allowing users to instantly shift from conference calls to full, rich-media web collaboration when the need arises.
Unveiled today at the ITPX event ** in Las Vegas (booth #209) , the new application will allow users to quickly launch a full suite of collaboration services, such as application sharing, document presentation, interactive whiteboards, public and private chat, polling/surveying, synchronized web browsing, and desktop sharing. In addition, the solution allows multiple presenters and collaboration sessions to take place at the same time, which creates a truly unified and interactive communication experience.
“Nortel CVAS’ Hosted IP Communications solution is unlocking new modes of communication and collaboration by eliminating the need for users to work with disparate and disconnected tools and services,” said Samih Elhage, president, CVAS, Nortel. “Now when workers are speaking with each other and find that a richer collaborative environment is necessary, there is virtually zero time delay between decision to collaborate and collaboration. Our new application allows people to interact and collaborate virtually, almost as if they were in the same room. It also helps to improve business productivity and arms service providers with the means to increase subscriber loyalty and revenue potential.”
The new application incorporates Dimdim’s web conferencing platform into Nortel CVAS’ Adaptive Unified Communications Application which is a key component of Nortel CVAS’ Hosted IP Communications solution. Dimdim’s platform enables real-time, rich-media collaboration and meeting sessions. The solution serves a wide target market and runs on most popular operating systems including Mac, Windows and Linux.
“We’re delighted that Nortel CVAS is integrating our platform with its Adaptive UC application, allowing service providers to increase subscriber growth and loyalty by providing secure, collaborative and interactive communication services to end users,” said DD Ganguly, CEO of Dimdim. “Our goal is to provide our partners and customers with the most intuitive approach possible to Web conferencing. With no software to install or download and a myriad of advanced collaboration tools, Dimdim is committed to meeting the needs of all Nortel CVAS customers.”
Nortel CVAS will also demonstrate its new web-based UC collaboration application at the 2010 Cable Show ** (booth #711) taking place May 11-13 at the Los Angeles Convention Center in California.
Nortel CVAS’ Adaptive UC Application offers integrated voice, personalized audio/video conferencing bridges, web based portals, and is offered in multiple environments including Microsoft OCS, Lotus Sametime and standalone UC configurations. The solution provides enterprises with a graceful migration to UC through support of mixed legacy TDM, traditional VoIP and mobile devices. Nortel CVAS’ Adaptive UC solution has been deployed by a number of service providers across the globe and recently received TMCNet’s 2009 Unified Communications ** magazine Product of the Year Award **.