Tag Archives: leading global provider

IP connectivity between oil rigs, platforms and offshore vessels in the Gulf of Mexico

Stratos and Alcatel-Lucent team to enhance communications for oil and gas workers in the Gulf of Mexico

Tapping into a major opportunity to expand and enhance offshore communications for the oil and gas industry,Stratos Global and Alcatel-Lucent (Euronext Paris and NYSE: ALU)are working together to boost IP connectivity between oil rigs, platforms and offshore vessels in the Gulf of Mexico (GoM). Bringing IP/MPLS to the Stratos backbone network will be the first deployment of its kind in the GoM.

Stratos is the leading global provider of advanced mobile and fixed-site remote communications solutions and the owner of the largest and most reliable digital microwave backbone in the GoM. Alcatel-Lucent is a leading global provider offixed, mobile and converged broadband networking, IP technologies, applications and services. The two companies have signed a two-year agreement worth $5.2 million to enhance and increase IP communications for offshore oil and gas workers.

Empix evolve srl Selected for Membership in Avaya DevConnect Program

Empix evolve srl, a software developer providing unified communications, presence, full IP fax and Skype integration solutions, today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program.

Empix evolve srl is the developer of xtension evolve, a suite of applications that combines communication services such as contact management, computer telephony integration (CTI), presence, fax, mobile and Skype integration, in a shared, web-based environment that offers Customer Relationship Management (CRM) and contact center features. Additionally, xtension evolve web tools enable the simple creation of Communications-Enabled Business Process applications, making it quick and easy to “communications-enable” the 3rd party applications already existing within a company. As a result, companies can manage contacts and communications in a unified web interface and empower the existing software infrastructures with communications features, thereby accelerating business processes.

The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies

SMB Communications Technology Spend Will Increase

Good news for VARS and system integrators, according to a recent survey by Avaya, most small businesses will invest in communication technology within a year.

According to a new survey on small business technology trends from Avaya Inc., most small businesses in North America (59 percent) say they are investing in communications technology right now, or plan to do so within the year.

The survey results reveal a small business environment that is still interested in investing in communications technology, even during these tough economic times, with 75 percent saying that communications technology is critical to their business. Some key reasons cited: When it comes to keeping employees as productive as possible, communications tools are the top response (46 percent), followed by compensation and flexible work schedules. Continue reading SMB Communications Technology Spend Will Increase

Avaya positioned in Gartner’s Leaders Quadrant

Avaya Inc., a leading global provider of business communications software, systems and services, announced its placement by Gartner Inc. in the Leaders quadrant of its recently published Magic Quadrant for Contact Center Infrastructure, Worldwide(1).

Gartner positions vendors in the Leaders, Challengers, Visionaries or Niche Players Quadrants of its report based on the completeness of their vision and ability to execute.
Continue reading Avaya positioned in Gartner’s Leaders Quadrant

Avaya SIPconnect Compliant

Intelligent communications solutions from Avaya Inc., a leading global provider of business communications applications, systems and services, attained SIPconnect Compliant certification from the SIP Forum, a leading independent IP communications industry association comprised of individuals and companies who contribute to the development of global IP communications based on the SIP standard.

SIPconnect certification provides enterprise customers with validation that Avaya Communication Manager, the company’s software platform for IP communications, and Avaya SIP Enablement Services, which enable companies to take advantage of SIP-based connectivity to public networks of service providers, achieved SIPconnect compliance for SIP trunking.

PAETEC Dynamic IP now Avaya Compliant

PAETEC Holding Corp. (NASDAQ GS: PAET) today announced that its Dynamic IP service is compliant with key Internet protocol (IP) telephony solutions from Avaya Inc., a leading global provider of business communications applications, systems and services.

The Dynamic IP solution offers businesses true bandwidth allocation for voice and data while leveraging existing voice equipment. The application now is compliance-tested by Avaya for compatibility with the Avaya IP Office, a secure, easy-to-use converged voice and data system for small and medium businesses.

Avaya Platinum Certification for Imagine Technologies

Imagine Technologies, Inc, announced today that it has been named a Platinum BusinessPartner by Avaya Inc., a leading global provider of business communications applications, software and services. The Platinum certification is the highest Avaya offers. It indicates that the Imagine team has developed the comprehensive skills needed to help today’s businesses transform their operations with Internet protocol (IP) telephony and reap the benefits of new Intelligent Communications applications.

Imagine Technologies sells Avaya business communications systems, design and implementation services to businesses in several Mid-western states. The company has consistently received top honors from Avaya, including BusinessPartner of the Year 2005, and Avaya Small Business Expert in 2006 and 2007.

In recognition of the multivendor nature of today’s business networks, Avaya Platinum partners earn their status not only by certifying staff members in the operation of Avaya systems and software, but also in the operation of solutions offered by other major information technology vendors. In addition, Platinum partner companies must meet rigorous service delivery and customer satisfaction criteria, develop comprehensive marketing plans and meet annual revenue commitments for the sale of Avaya solutions and services.

“Avaya’s BusinessPartner certification program helps us ensure that customers have a consistent, quality experience from purchase through implementation and ongoing support,” said Ken Archer, vice president, North America Channels, Avaya. “We are very pleased that Imagine Technologies has aligned with Avaya to provide the expertise in intelligent communications to customers to help us extend our reach and deliver the kinds of complete, end-to-end solutions that meet the challenges businesses and organizations face today.”

Aspen Skiing Company leverages Avaya technology for new ski resort
One of the customers benefiting from Imagine Technologies’ relationship with Avaya is Aspen Skiing Company, who has relied on Avaya technology to service the resorts it owns for almost two decades. “One extraordinary benefit of the Avaya equipment is the ability to leverage our existing systems while implementing leading-edge IP and hospitality functionality in growth areas such as our new Base Village development in Snowmass Village. IP Telephony, trunking and remote softphone tools will greatly benefit our guests and staff while maintaining the reliable, secure communications we’ve come to expect,” said Paul Major, CIO of Aspen Skiing Company. “The superior support and valuable expertise delivered by the Imagine team enabled the ASC IT organization to deploy fully integrated voice systems in a very rapid fashion.”

About Imagine Technologies, Inc.
Imagine Technologies offers a complete portfolio of IP Telephony and Unified Communications solutions that include hardware/software design, integration engineering, project management and implementation services. As an Avaya Platinum BusinessPartner and Small Business Expert, the Imagine team provides the necessary expertise to help our clients bridge the gap between their telecommunications and data networks. We specialize in addressing the needs of small to mid-sized businesses with their unique communication challenges. http://imaginetechnologiesinc.com

About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500

Avaya Establishes User Community in Japan

Avaya, a leading global provider of business communications applications, systems and services, today announced that the company has established a user community, InAAU (International Alliance of Avaya Users) in Tokyo. InAAU is a community of Avaya products users established in the US in 1985. It has a network of more than 2,000 companies around the world. InAAU Japan is the first branch of InAAU in the world.

InAAU Japan is an association organized by voluntary Avaya product users. It provides members with opportunities to share and exchange information through regular meetings such as annual user conferences. The association aim to encourage Avaya to develop products that better meet user needs by collecting opinions from Avaya product users and providing those as feedbacks to Avaya. Avaya Japan will support the activities of InAAU Japan and assist in solving problems of Japanese users cooperating with them.

InAAU Japan will start recruiting members at the end of this November and aims to have 150 members and 20 partner company members by the end of March 2008.

At the launch of InAAU Japan, Mariko Kimura, the operating officer of DHL Japan and the director of customer service was selected as the first chairperson of InAAU Japan. “I welcome the establishment of the Avaya user’s community. As the first chairperson, I will do my best to offer a valuable and meaningful forum for all Avaya users,” she said.

InAAU Japan will hold the first InAAU Japan Conference in Japan on Friday, November 30 to celebrate its establishment. The Chief Marketing Officer of InAAU, Pam Fueshko will introduce the achievement of InAAU activities overseas. There will also be twelve sessions on practical themes such as how to customize reports at the contact center and case studies on domestic introduction of Avaya products.

For more details about the InAAU Japan Conference, please visit:
http://www.avaya.co.jp/corporate/events/2007/inaau/index.shtml?

For inquiries about InAAU Japan, please contact:
Marketing Division, Avaya Japan Ltd.
Tel: 03-5575-8850

About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500