Avaya in Magic Quadrant for Contact Center Infrastructure Worldwide

Avaya announced that the company was positioned as a Leader in the recently published 2011 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide.(1) In the annual report, Avaya was cited as a contact center infrastructure leader based on two key criteria: ‘ability to execute’ and ‘completeness of vision.’ Gartner defines […] Read more »

TelePacific SmartVoice Now Available With Ethernet over Copper

Ethernet over Copper (EoC) offers higher bandwidth at attractive price points compared to traditional T1 lines. TelePacific’s SmartVoice portfolio uses Session Initiation Protocol (SIP) for call control and mobility features and is offered as a dynamically integrated solution with Internet access and/or MPLS. SmartVoice enables customers to optimize their network […] Read more »

Avaya Unveils Roadmap for Future of Business Communications

Integration of Former Nortel Enterprise Solutions Portfolio AcceleratesAvaya’s Vision of Communications Powering Enhanced Business Effectiveness BASKING RIDGE, NJ–(Marketwire – January 19, 2010) – Avaya today unveiled its vision for the future of communications and a roadmap that integrates products and services from the recently acquired Nortel Enterprise Solutions (NES) to […] Read more »

NuVox Launches SIP Trunking Services

NuVox announced the availability of SIP (Session Initiation Protocol) Trunking to customers in the Southeast and Midwest. SIP Trunking helps businesses establish more efficient bandwidth along with enhanced voice and data connections to the web, PSTN, and private MPLS data networking services. Link to this post! Read more »

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Avaya goes SIP

Avaya introduced enhancements to its market-leading IP Telephony solutions delivering advanced Intelligent Communications capabilities using end-to-end, full-featured Session Initiation Protocol (SIP). This includes the latest version of Avaya’s flagship IP telephony software Link to this post! Read more »