Tag Archives: sip

SIP Termination – Fake Rate versus Real Rate

When you are evaluating different SIP termination providers you need to make sure that you are comparing apples to apples. Because the rates the different SIP termination providers are quoting you may not be the real rates – what you will pay may actually differ once you start adding special surcharges, fees and penalties. They may give you a great rate deck, but be sure to check the fine print so that you are comparing real rates and not fake rates.
So what are some things you should look out for?

First of all you really need to know the statistics for the traffic you have. If your business is using a PBX or an automated telemarketing solution chances are high that you are able to pull a so called CDR file from your equipment which often summarizes the most important statistics.

Many SIP providers do not like short calls and calls that do not complete like dialing non existing numbers. These types of calls cost them the same resources as long calls to set up, yet they do not yield to much revenue. In order to make these calls profitable they often charge additional fees if the percentage of calls that fall into the undesired categories.

Some of the most important surcharges to watch out for are:

  • Surcharge for not meeting the average desired minimum ACD/ALOC. ACD stands for Average Call Duration and ALOC means Average Length Of Call. These are both synonyms for the same thing. If your calls are too short they will cost you more. Many SIP termination providers require a minimum average duration of 30 seconds.
  • Surcharge if you have too many calls that not connect. The ASR is the percentage of calls that do not complete. This is not an issue for most people unless you are using a automated dialer that dials sequential ranges of telephone numbers.
  • Unfavorable traffic blend: some areas are more expensive to terminate calls to than others. Be sure that there are no restrictions as to having to send a certain percentage of calls to low cost areas.
    As with everything when selecting a SIP provider you need to make sure that you read the fine print and make sure that you are comparing the real rates including all surcharges rather than just the rate sheet that they sent you.

2012 Presidential Elections

(PRWEB) February 16, 2012
Those living in the early voting states may have already noticed: the 2012 Presidential primaries are already causing an overwhelming amount of political robocalls to be placed. And the 2012 presidential race is still yet to start.

According to SipTrunks.org, a SIP (VoIP) company specializing in high volume and call center traffic termination, the demand for SIP paths that take robocall and dialer traffic is already greatly surging.


SIPTrunks.org Lowers Long Distance SIP termination rates

SIPTrunks.org, a leading SIP provider specializing in high volume SIP termination solutions, has announced a large price drop in the rate for wholesale SIP termination to the United States. Typical customers that can benefit from this are outbound contact, SIP aggregators & resellers, and enterprise customers.

According to SIPTrunks.org it is only a matter of time before this lower rates will trickle down into the consumer and SMB market. SIP continues to keep replacing TDM circuits at an ever faster pace. By concentrating on the wholesale termination market we are able to offer rates far below a penny a minute, Mark Breeze added.

Besides wholesale traffic, SIPTrunks.org also specializes in the very specific niche of short duration calls. Especially in this political season, with all the voice broadcasting and robocalls, the amount of traffic with a short duration goes up tremendously. Many carriers do not like this traffic, but SIPTrunks.org does not seem to shy away from it and even has a special offer in place for these types of customers.

For more information please visit SIPTrunks.org
wholesale VoIP termination
Dialer traffic termination

Voice Broadcasting Overflow Capacity Services Launched for 2010 Elections

SIPTrunks.org, the leading wholesale SIP provider for termination in the US, today announced the launch of a new wholesale service supporting autodialing and voice broadcasting companies with additional capacity.

With the election season coming up, many of voice broadcasting companies can not handle the capacity or the number of calls per seconds required for these political campaigns. With this new, white label voice broadcasting solution SIPtrunks.org tries to fill that need.

Because of their existing relation with several domestic wholesale carriers, handling this traffic is not a problem. The service will be live till December 2010 at which time the future potential

VIP Communications Selects Level 3 for Voice Services

Level 3 Communications, Inc. (NASDAQ: LVLT) today announced that it has been selected to deliver voice services to VIP Communications, which provides prepaid long-distance service in the U.S. and more than 30 countries worldwide.

Under the contract, Level 3 will provide international voice termination (IVT) services to VIP. Level 3’s IVT service is designed to deliver a high-quality, cost-effective solution for service providers with significant voice traffic by delivering real-time reporting and routing as well as real-time pricing.

“VIP is constantly on the lookout for cost-effective network solutions, and Level 3’s network provided the reach and efficiency we were looking for,” said Pete Rogers, senior vice president of Business Operations & Development for VIP Communications. “With our constantly growing call volume, we also needed a network that provides the flexibility to adapt to our changing business needs, and Level 3 delivered on that front as well.”

Ashburn, Va.-based VIP Communications Inc. provides long-distance and international calling services that enable customers to stay in touch with family and friends and business contacts, worldwide. VIP’s calling services are available from both land lines and cell phones at competitive rates.

“Delivering solutions that take advantage of the reach, flexibility and efficiency of our network represents the heart of Level 3’s value proposition,” said William Ganey, Level 3’s general manager for Washington, D.C. “And we pride ourselves on combining our extensive fiber footprint with a local customer support team to deliver an unmatched customer experience.”

Level 3’s Business Markets Group leverages the power of the company’s extensive fiber-optic network, metro assets, and locally focused sales and sales support organization to deliver world-class services to enterprise customers and service providers throughout the United States.

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DNIS billing vs LRN billing

One issue facing a lot of SIP providers today is over the last month an increasing number of carriers now bill for calls based on LRN (Local Routing Number) where they were previously billing based on DNIS digits (Dialed Number Identification Service).

The move from DNIS-based billing to LRN-based billing creates multiple issues for the SIP provider, but there are a couple that we encounter most frequently.

Over the last few months several wholesale VoIP carriers have switched from billing based on DNIS digits (Dialed Number Identification Service) to LRN based billing (Local Routing Number). LRN based billing uses local number portability data and that is causing some serious issues for SIP VoIP providers.

The main issue encountered is that many SIP providers do not have a billing system that is capable of LRN-based billing. Billing is very demanding on a day to day basis and most SIP providers do not want the added burden of either transforming or upgrading a billing system from DNIS-based billing to LRN-based billing.

Line-provider is now offering it’s LRN database dipping service to new customers. It can be accessed via Direct Mysql query,MS SQL server query, SIP call access & code 302 return with LRN in the SIP header, or via a DNS lookup.

Nortel to sell it’s carrier VoIP solution including softswitching, gateways and SIP applications

Nortel Networks Corporation [OTC: NRTLQ] has entered into a “stalking horse” asset sale agreement with GENBAND, Inc. (GENBAND) for the sale of substantially all of the assets of its North America, Caribbean and Latin America (CALA) and Asia Carrier VoIP and Application Solutions (CVAS) business, and an asset sale agreement with GENBAND for the sale of substantially all of the assets of the Europe, Middle East and Africa (EMEA) portion of its CVAS business for a purchase price of US$282 million, subject to balance sheet and other adjustments currently estimated at approximately US$100 million.

These agreements include the planned sale of substantially all assets of the CVAS business globally including softswitching, gateways and SIP applications. These agreements also include all patents and intellectual property that are predominantly used in the CVAS business.

GENBAND has teamed with one of its existing shareholders, One Equity Partners III, L.P. (OEP), to assist in financing the proposed purchase of Nortel’s CVAS assets. OEP manages investments and commitments for JP Morgan Chase & Co. in private equity transactions.

Currently, subject to the terms of these agreements as well as any changes that may occur through the stalking horse and sale process, a significant majority of CVAS employees would have the opportunity to continue employment with GENBAND. This includes the employees assigned to the CVAS business in certain EMEA jurisdictions who would transfer to GENBAND by operation of law.

In early January, Nortel expects to seek U.S. and Canadian court approvals for bidding procedures, including a bid deadline and tentative auction date.

Commenting on the announcement, Samih Elhage, President of Nortel’s CVAS business said:

“The proposed transaction represents a clear and positive step forward for Nortel’s CVAS customers, employees, and business. Today’s announcement is a strong endorsement of our continued leadership in the Carrier VoIP market where we have held the #1 position since 2002.”

Elhage continued: “Nortel’s industry-leadership in Carrier VoIP would not be possible without the continued commitment and support of our strong and loyal customer base of leading carriers across the globe. Throughout this process, Nortel will remain focused on providing our customers the highest level of service, support and responsiveness that they have come to expect from our team. Today’s news is also a testament to our employees, whose commitment to innovation and customer support has ensured our growth in market share in 2009 despite a challenging economy.”

Nortel is the recognized leader in the Carrier VoIP space, having shipped more than 118 million Carrier VoIP and Multimedia ports, including over 10 million SIP lines to leading wireline and wireless carriers globally. In addition, Nortel has secured business with 10 leading service providers since late 2008 and has gained more than 40 new Carrier VoIP customers since the beginning of 2009.

Details of Sale Process

Nortel will file the stalking horse asset sale agreement with the United States Bankruptcy Court for the District of Delaware along with a motion seeking the establishment of bidding procedures for an auction that allows other qualified bidders to submit higher or otherwise better offers, as required under Section 363 of the U.S. Bankruptcy Code. A similar motion for the approval of the bidding procedures will be filed with the Ontario Superior Court of Justice. Following completion of the bidding process, final approval of the U.S. and Canadian courts will be required.

In relation to the EMEA entities to which they are appointed, the UK Joint Administrators have the authority, without further court approval, to enter into the EMEA asset sale agreement on behalf of those relevant Nortel entities. In some EMEA jurisdictions, this transaction is subject to information and consultation with employee representatives and/or employees.

In addition to the processes and approvals outlined above, consummation of the transaction is subject to the satisfaction of regulatory and other conditions and the receipt of various approvals, including governmental approvals in Canada and the United States and the approval of the court in Israel. The agreements are also subject to purchase price adjustments under certain circumstances.

As previously announced, Nortel does not expect that the Company’s common shareholders or the NNL preferred shareholders will receive any value from the creditor protection proceedings and expects that the proceedings will result in the cancellation of these equity interests.