Tag Archives: SMB

Polycom RealPresence Ready Launched

Polycom, Inc. (Nasdaq: PLCM) today announced new video offerings designed for small and medium-sized businesses (SMBs) that make it easier than ever to purchase, install, and operate high-quality, business-grade video collaboration solutions from Polycom. Today, Polycom introduced Polycom RealPresence Ready, its new comprehensive open video collaboration solution optimized for SMBs that delivers the highest quality video collaboration at the lowest total cost of ownership (TCO). Polycom is also introducing with its partners new cloud-based offerings powered by the Polycom

Covad & MegaPath announce merger

Covad Communications Company, a leading national provider of IP broadband services, and MegaPath Inc., a leading provider of managed IP data, voice and security services in North America, today announced an agreement to combine the operations of Covad and MegaPath.

Pending federal and state regulatory approvals, the transaction will create one of the largest managed service local exchange carriers (MSLEC) in the United States. The combined businesses will have the largest Ethernet, DSL and T1 footprint in North America and be the only MSLEC capable of providing a full range of Internet, voice, security and VPN services nationwide.

“This transaction brings together two industry leaders who will focus on expanding service offerings and distribution channels to further our leadership positions in the SMB, enterprise and wholesale markets,” said D. Craig Young, MegaPath CEO and the new Executive Chairman of the combined businesses. “By leveraging the strengths of each company, we will provide customers and partners with expanded expertise, broader innovative services and a powerful network that simplifies the way they communicate and conduct business online.”

“We will continue to provide innovative services and superior automation to our wholesale partners, and by adding MegaPath’s leading managed service offerings, we will further enhance the value we deliver to the market,” said Pat Bennett, CEO of Covad, who will continue as Chief Executive Officer. “The combination of these two companies creates a powerful new business model that provides users and partners with the industry-leading connectivity and services they require to support their critical business communications needs.”

Covad offers IP broadband services in more than 4,400 central offices nationwide through its commercial and wholesale distribution channels. Covad wholesale partners include leading providers such as AT&T, Verizon Business and Sprint; MegaPath delivers value-added communication services, including hosted VoIP, managed security, MPLS VPNs for connecting multiple sites, and SSL VPNs for connecting remote users and business partners. MegaPath distributes its services via a large direct sales force and channel sales partnerships, and has over 19,000 direct SMB and enterprise customers.

By combining Covad’s robust network infrastructure with MegaPath’s wide selection of products and value-added services, the transaction promises to provide the companies’ partners and customers with a superior selection of cost-effective IP voice, data communications and security solutions.

“This is a great deal for Covad and MegaPath stakeholders and customers, creating an industry leader with the agility, expertise and resources to address customers’ rapidly growing and changing communications needs,” said Johnny O. Lopez, partner at Platinum Equity, which owns Covad. “With such complementary businesses, partners and customers will quickly see new services and capabilities that provide them even greater value, while the company realizes improved efficiencies and greater profitability, and enhanced opportunities for growth through acquisition.”

The combined businesses will be owned by Platinum and MegaPath investors. Terms of the deal were not disclosed. The transaction is subject to federal and state regulatory approvals and is expected to close by the end of Q3 2010.

Read more: http://www.megapath.com/news/2010/COVAD-AND-MEGAPATH-ANNOUNCE-MERGER-AGREEMENT.cfm#ixzz0jqZ5wVZ1

Wholesale Long Distance Rates Drop Below Quarter Penny

TelecomSupportDesk.com today announced that the termination rates for wholesale long distance have dropped below $0.002 per minute (2/10th of a penny) in many areas. Wholesale LD is used mostly by carriers, calling card providers and small CLECs. Even though their voice traffic in most cases originates and terminates via the traditional TDM, they are able to take advantage of these low SIP (VoIP) rates by also transporting the voice traffic as SIP.

TelecomSupportDesk is able to offer these low rates by using very deep LCR (Lowest Cost Routing) tables. Having contracts with over 15 national carriers, they are able to send the traffic through the carrier that offeres the lowest rate.

“An additional benefit of using that many carriers, is that our network is very redundant and fail safe. If a route from carrier A goes down, we can seamlessly switch all traffic through one of our many other carriers.”

As more carriers switch their traffic from traditional telephony to VoIP based SIP routes, we hope that the far lower costs accociated will soon result in lower rates for all end users.

About TelecomSupportDesk

TelecomSupportDesk.com offers a wide range of SMB and Enterprice telecom related services. Their core focus however lies on the call center industry and wholesale termination for carriers. For more information or to request a quote please visit their Wholesale LD SIP Termination page

SMB Communications Technology Spend Will Increase

Good news for VARS and system integrators, according to a recent survey by Avaya, most small businesses will invest in communication technology within a year.

According to a new survey on small business technology trends from Avaya Inc., most small businesses in North America (59 percent) say they are investing in communications technology right now, or plan to do so within the year.

The survey results reveal a small business environment that is still interested in investing in communications technology, even during these tough economic times, with 75 percent saying that communications technology is critical to their business. Some key reasons cited: When it comes to keeping employees as productive as possible, communications tools are the top response (46 percent), followed by compensation and flexible work schedules. Continue reading SMB Communications Technology Spend Will Increase

Telecom Expense Management – How to save on telecom for SMB

telecom savingsIn today’s environment, a company’s telecom spending does not stop with a simple phone line and an email account. Take into consideration all the local and long-distance phone services, toll-free numbers, mobile and wireless services, internet, email, conference services, inter-office networks etc.

Telecom is an important part of any business nowadays. Both large and small companies typically use a wide variety of telecommunications-related services. All these different services combined add up to a significant portion of a business’ cost of operation. Continue reading Telecom Expense Management – How to save on telecom for SMB

Mitel launches Mitel Applications Suite 1.1

Mitel announced several enhancements to its market leading solutions that drive efficiency and productivity and help small- and medium-sized businesses increase customer satisfaction and grow revenues. As the leader in the fast-growing SMB IP communications market, Mitel today announced new products that address top requirements for SMBs including simple-to-deploy messaging, audio and web conferencing, mobility solutions, and easy-to-use IP desk phones. Continue reading Mitel launches Mitel Applications Suite 1.1