Tag Archives: Telecom News

Avaya introduces new 911 VoIP solution

Avaya introcudes a solution today designed to address the urgent need to upgrade outdated 911 systems. Avaya Public Safety Communications Solutions enable 911 centers to adopt the advanced communications technologies required to handle the growing number and types of communications coming from consumer technologies and streamline processes for faster, more effective responses to emergency calls. Avaya Public Safety Communications help ensure that a call for help will be answered – even in the face of broad scale environmental disasters. Continue reading

How Interdependence can Boost Revenue during Slow Economy

Many solution providers like vars seem to struggle to keep up their revenue as their clients have less money to spend. This probably also goes for other types of business to business companies. What I hear often from vars is that their customers are postponing the so needed upgrade of their outdated phone system for example.

As revenue from the existing client base is going down, I see two obvious options:

  1. Grow your client base
  2. Find an alternative way to present your solution so that it makes financial sense to the current customer base

The first point, finding new clients, sounds pretty obvious but may be hard to accomplish as your fellow solution providers are trying to do the same. It is still very much worth the effort but you have to really come up with a unique selling point to distinct yourself from the competition.

The second point may seem even harder at first. When the capital expense of a new PBX phone system for example does not fit their budget, make it fit. Perhaps the customer is using an old technology and by presenting a phone system that can save them money on their telecom usage expense, it can suddenly start to make sense to upgrade. For example what if you present a VoIP based solution as SIP Trunking, if they had analogue phone lines until now this may be a significant cost saver. If they don’t have the capital, it may even still make financial sense to lease.

 

What does this have to do with Interdependence versus Independence?

It does not necessarily have anything to do with it but it may make things easier. Independence may be something that many business owners are actively perusing: becoming as independent as possible so that they have total control over their own business. They may fail to see the mutual benefit of interdependence.

Patrick Oborn, co-founder of Telarus, has written a great article about interdependence versus independence in regards to master agents. As we work with a lot of var partners, we found this to be an inspirational article and decided to show what interdependence can do for our var partners.

When a solution provider partners with a master agent, the relationship can only be truly successful if it is of mutual benefit. As with any relationship it is a two way street. Thus comes Interdependence, growing your business by growing each other’s business.

 

The relationship we are aiming for with our var partners is one of interdependense. We as carrier services consultants come across customers that have just ordered a new PRI circuit and they need a new PBX. Guess what, our var partner gets the opportunity. And that goes the other way as well: when our var partner has a client in need of a new T1 line, or any other carrier circuit – guess who he refers them to?

Besides sharing and referring leads between the interdependent companies (in this case the solution provider var and the carrier services consultant), the involved parties also grow their value proposition to the customer by offering a more complete solution. By partnering with a master agent, the var partner is able to offer carrier services without the hassle of dealing with all the carriers. The var partner grows their revenue this way, and he may be able to justify the new equipment purchase for his customer by comparing overall cost. The carrier consultant can even help by offering a circuit with a vendor that will amortize the equipment cost, so that there is less capital expense. And we as carrier services consultants are happy as well because this brings us more revenue.

 
True Interdependence is vital for a successful  business partnership, don’t shy away from it.

If you want to learn more about our carrier services or our var partner program, how to set up such an interdependent relationship etc. feel free to contact us.

MegaPath Wireless Broadband expansion

megapathMegaPath announced the expansion of its MegaPath Wireless Broadband, providing customers with Wireless Back-up capabilities in the event of a network outage, as well as a Quick Start option that enables customers to leverage the wireless network while awaiting their physical broadband network to be provisioned.

“Just as we are seeing enormous growth in wireless applications for consumers, businesses are also beginning to see the value that enterprise-class wireless services can add to their wide area networks,” said Michael Suby, Research Program Director at Stratecast. “Whether it’s providing low cost high-speed access where broadband is not available or providing back up to T1 connections, Wireless Broadband can help distributed businesses save money, increase reliability and improve the performance and flexibility their data communications networks.”

MegaPath Wireless Broadband builds on the company’s comprehensive terrestrial footprint to deliver virtually 100 percent nationwide coverage, allowing customers to provide all locations with secure Internet access and data communications from a single vendor. Available since early 2007, MegaPath Wireless Broadband already enables dozens of enterprise customers to augment their MegaPath DSL and Cable broadband services with secure wireless network and Internet access.

“When we needed a cost-effective access solution that would support all of our locations, even the most rural, we turned to MegaPath because we knew that they had the ability to deliver high-speed, high quality, secure communications nationwide,” said Alan LaBatte, Vice President of Information Systems at Uno’s Chicago Grill. “The new MegaPath Wireless Broadband service provides leading wireless access without the cost of satellite equipment or the bandwidth constraints of Frame Relay. Because this service is powered by MegaPath, we know that all of our data communications are PCI compliant, which is a huge benefit for our restaurants.”

MegaPath provides customers with a fully managed solution that increases employee productivity while decreasing IT management overhead. Deployed to more than 300 locations nationwide, MegaPath Wireless Broadband is ideal for organizations, such as retail franchises with rural locations that do not qualify for DSL or Cable or as a Quick Start solution for customers awaiting deployment of their primary broadband connection. In addition, MegaPath is offering the service as a fully redundant Wireless Back-up access service for existing T1, DSL, or cable service customers, providing a high-speed, high-availability solution to ensure continuous uptime even when terrestrial services experience disruptions. “MegaPath has built a reputation for providing customers with enterprise performance and functionality at a fraction of the cost, and MegaPath Wireless Broadband is our latest offering to provide customers with the access and security they need to support their businesses, regardless of location,” said James Cragg, President and COO at MegaPath. “Most organizations have never had the option to leverage wireless communications for their business applications, and MegaPath is continuing to lead the industry by delivering this innovative service to help them make their businesses more productive and competitive.”

Qwest sells Verizon Wireless services

Qwest Communications International Inc. (NYSE: Q) and Verizon Wireless have signed a 5-year agreement for Qwest to market and sell Verizon Wireless service beginning this summer. Financial terms of the agreement are not being disclosed.

Under the agreement, Qwest customers will have access to the full line of Verizon Wireless handsets, smartphones and BlackBerry devices, as well as high-speed broadband wireless services for e-mail, Internet access and multimedia services. Residential customers will be able to choose

Covad acquisition Completed

Platinum Equity has completed the acquisition of Covad Communications Group on april 15th. The total value of the transaction is approximately $470 million. The acquisition was a public-to-private transaction in which an affiliate of Platinum Equity acquired all outstanding shares of Covad stock for $1.02 per share in cash. The company previously traded on the American Stock Exchange under the ticker symbol DVW.

Mitel gets Best of Interop Award 2008

The Mitel Communications Suite was selected by InformationWeek’s panel of expert judges and won against products from Cisco and Siemens. Each year, Best of Interop winners prove to be the key players in the continuing evolution of business technology.

Mitel Communications Suite delivers simplified system installation and management, business process improvement, and a reduction in operating costs by consolidating low-power consumption telephony and server hardware platforms for IT and unified communications applications. Mitel Communications Suite can be combined with the Sun Ray Unified IP Client powered by Mitel, which delivers a secure unified computing and communications environment fully integrated into the world-renowned Sun Ray solution. The combined solution is among the industry

Win a $35k Cisco router – Cisco EDGE QUEST Tournament of Aces

Cisco is trying to do some ‘viral marketing’ and have developed a game where you can win a $35k Cisco router or $10k in Cash.“What could the winner do with a Cisco ASR 1002 router? The question is really more what can’t you do with it,” said Webster. “You could donate it to your local university or Cisco Networking Academy or use it to train for Cisco Networking Certifications; you could get in serious favor and become part of your company’s lore by giving it to the IT department; or you could use it to have unmatched bragging rights as owner of absolutely the most powerful, awe-inspiring home network in your city!”