Tag Archives: unified communications

Level 3 Launched Wholesale Partner Program

Level 3 Communications, Inc. (NASDAQ: LVLT) today announced that it has launched the Level 3 Wholesale Partner Program to better enable domestic and international wholesale carriers to resell Level 3’s services to their enterprise customers. The program is designed to make it easier for carriers to leverage the Level 3 network as a simple, cost-effective extension of their own network in order to serve enterprise customers in areas outside of their service region.

As carriers compete to serve enterprise customers, the ability to provide a holistic solution that reaches all of the enterprise customers’ locations is critical.

Johnson Controls & Avaya Aura Unified Communications Platform

Avaya today announced that Johnson Controls (JCI) will be upgrading to Avaya Aura as the company’s new global IP telephony platform. This will provide new capabilities and a solution that supports the company’s commitment to state of the art communication technologies and lower costs. Avaya Global Services will design, deploy and manage the entire operation, which will extend to over 1000 locations and 75,000 employees from three key hubs in North America, Europe and Asia-Pacific.

The agreement extends the existing Avaya relationship with JCI as the company replaces its current PBX equipment with the Avaya Aura unified communications platform. JCI and Avaya have had a business relationship for over 10 years and both companies are pleased with this extension of the agreements.

“Avaya Aura will help JCI move to a whole new level of communications capabilities that have a tremendous potential to positively impact their business,” said Joel Hackney, senior vice president, Global Sales and Marketing and president, Field Operations, Avaya. “Avaya Global Services will also be with them every step of the way to help ensure they have an unparalleled experience that maximizes that potential. We are thrilled that JCI has decided to extend its relationship with us.”

The Avaya Unified Communication and Collaboration solutions being implemented by JCI include: Avaya Aura unified communications architecture with Session Manager, Communication Manager, Presence Services, Application Enablement Services, System Platform, Avaya Branch Gateway, Avaya Meeting Exchange, EC500, IBM Sametime Integration, Avaya one-X

Key trends driving business in 2011 indentified by Avaya

Research from Avaya, a global leader in enterprise communications systems, software and services, suggests that nearly 43% of channel partners across EMEA expect Unified Communications (UC) to offer the most opportunity for sales growth in the coming year. 2011 may also be the year that virtualisation starts making a strong play in EMEA businesses, as nearly 15% expect to see sales rise in that area.

The results were announced as part of Avaya’s annual survey of its EMEA-wide partner base. Nearly 500 partners provided responses to key questions on factors necessary for channel expansion and growth. Unsurprisingly, the expectation of a strong return on investment is driving adaptation of these key trends – 56% of those surveyed find total cost of ownership (TCO) to be the most important consideration for customers when making a purchase decision. In addition, over one-quarter (28%) expect that reducing operational expenses will be a key strategy.

Other considerations for customers included resilience (12%), maximising the legacy network (11%), management (11%) and bandwidth needs (10%).

The survey also revealed that the stage is set for growth in 2011 – 84% of those questioned expect sales to increase, even if modestly, by approximately 5 – 10%. However, the channel has not fully recovered from the downturn.

“The last 12 months have brought significant recovery, and our partners are overwhelmingly positive about the year ahead,” said Jeremy Butt, vice-president, Worldwide Channels, Avaya. “Customers will always keep an eye on cost as a general rule, but this can translate to more targeted, effective investment. Our partners understand that solutions such as Avaya Aura and the Avaya Flare Experience can deliver results that not only enhance existing investments but prepare and protect businesses for whatever lies ahead.”

The survey results were announced at Avaya’s Emerging Markets Channel Partner Conference, which took place in Dubai on November 30- December 1, 2010. At the conference, Avaya also announced upgrades to the Avaya Connect Programme, including additional partner support strategies and access to new skills and designation in video and data, as well as certification, training and support across the Avaya portfolio.

Top 10 Business Technology Trends 2011

Just like last year, here are the top 10 Business technology trends in 2011, according to this video series created by Verizon.

Enterprise applications going mobile in 2011

2011 the Year of High IQ Networks

Machine to Machine Cacophony Triggers like the Smart Grid

Everything going to the cloud in 2011?

Information Security in 2011

Role of the CIO in 2011

2011 the year of IPv6?

Video collaboration continues to explode

Unified communications

Universal Identity

Empix evolve srl Selected for Membership in Avaya DevConnect Program

Empix evolve srl, a software developer providing unified communications, presence, full IP fax and Skype integration solutions, today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program.

Empix evolve srl is the developer of xtension evolve, a suite of applications that combines communication services such as contact management, computer telephony integration (CTI), presence, fax, mobile and Skype integration, in a shared, web-based environment that offers Customer Relationship Management (CRM) and contact center features. Additionally, xtension evolve web tools enable the simple creation of Communications-Enabled Business Process applications, making it quick and easy to “communications-enable” the 3rd party applications already existing within a company. As a result, companies can manage contacts and communications in a unified web interface and empower the existing software infrastructures with communications features, thereby accelerating business processes.

The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies

HP and Avaya Unified Communication Solutions Strategic Agreement

HP and Avaya (NYSE:AV) today announced the delivery of flexible, cost-effective solutions that enable clients to extend advanced business communications into their networks and systems.

As part of a three-year strategic agreement, the companies are adding elements of Avaya’s Unified Communications and Contact Center products to the HP Unified Communications and Collaboration (UC&C) services portfolio for enterprises. This solution set is to be sold and delivered by HP.

“Organizations face constant change and the decisions they make must be flexible enough to meet future needs

Nortel CVAS Adds Real-Time Business Collaboration

Business collaboration took another step forward as Nortel* [OTC: NRTLQ] Carrier VoIP and Application Solutions’ (CVAS) added a new web-based UC collaboration application to its industry-leading Hosted IP Communications Solution. The new application enables service providers to increase subscriber productivity and generate incremental revenues by allowing users to instantly shift from conference calls to full, rich-media web collaboration when the need arises.

Unveiled today at the ITPX event ** in Las Vegas (booth #209) , the new application will allow users to quickly launch a full suite of collaboration services, such as application sharing, document presentation, interactive whiteboards, public and private chat, polling/surveying, synchronized web browsing, and desktop sharing. In addition, the solution allows multiple presenters and collaboration sessions to take place at the same time, which creates a truly unified and interactive communication experience.

“Nortel CVAS’ Hosted IP Communications solution is unlocking new modes of communication and collaboration by eliminating the need for users to work with disparate and disconnected tools and services,” said Samih Elhage, president, CVAS, Nortel. “Now when workers are speaking with each other and find that a richer collaborative environment is necessary, there is virtually zero time delay between decision to collaborate and collaboration. Our new application allows people to interact and collaborate virtually, almost as if they were in the same room. It also helps to improve business productivity and arms service providers with the means to increase subscriber loyalty and revenue potential.”

The new application incorporates Dimdim’s web conferencing platform into Nortel CVAS’ Adaptive Unified Communications Application which is a key component of Nortel CVAS’ Hosted IP Communications solution. Dimdim’s platform enables real-time, rich-media collaboration and meeting sessions. The solution serves a wide target market and runs on most popular operating systems including Mac, Windows and Linux.

“We’re delighted that Nortel CVAS is integrating our platform with its Adaptive UC application, allowing service providers to increase subscriber growth and loyalty by providing secure, collaborative and interactive communication services to end users,” said DD Ganguly, CEO of Dimdim. “Our goal is to provide our partners and customers with the most intuitive approach possible to Web conferencing. With no software to install or download and a myriad of advanced collaboration tools, Dimdim is committed to meeting the needs of all Nortel CVAS customers.”

Nortel CVAS will also demonstrate its new web-based UC collaboration application at the 2010 Cable Show ** (booth #711) taking place May 11-13 at the Los Angeles Convention Center in California.

Nortel CVAS’ Adaptive UC Application offers integrated voice, personalized audio/video conferencing bridges, web based portals, and is offered in multiple environments including Microsoft OCS, Lotus Sametime and standalone UC configurations. The solution provides enterprises with a graceful migration to UC through support of mixed legacy TDM, traditional VoIP and mobile devices. Nortel CVAS’ Adaptive UC solution has been deployed by a number of service providers across the globe and recently received TMCNet’s 2009 Unified Communications ** magazine Product of the Year Award **.