Alcatel-Lucent (Euronext Paris and NYSE:ALU) today announced it has been recognized by Verizon (NYSE:VZ) as part of the 2009 Verizon Supplier Excellence Award program.
The Verizon Supplier Excellence Awards recognizes companies that support Verizon’s commitment to continuous improvement of quality and service to its customers through a passion for excellence. Criteria for winning includes: quality of service, year over year growth, a commitment to supplier diversity, meeting and exceeding performance metrics, providing cost management solutions and excellent customer service.
Alcatel-Lucent was one of 11 companies to be recognized in 11 categories. Alcatel-Lucent received the Verizon Supplier Excellence Award in the “Network Services — Large” category, which recognized outstanding effort and achievement forTier III Technical Support Services during 2009, including multi-vendor maintenance services.
“Delivering the best customer experience is a top priority for Verizon, so we expect the highest quality service from our vendors, which keeps us focused on the business of serving our customers, ”said Mariano Legaz, Verizon vice president – supply chain services. “Alcatel-Lucent is among 11 vendors that have received a 2009 Verizon Supplier Excellence Award for delivering advanced products and services and for consistently demonstrating a commitment to excellence.”
“We greatly appreciate being honored by Verizon with this award. It underscores the high level of confidence Verizon has in Alcatel-Lucent, our technology and our people,” said Steve Marino, Vice President of the Verizon Business Unit for Alcatel-Lucent. “We look forward to continuing our commitment to Verizon and expanding our long-standing relationship.”
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