Empix evolve srl, a software developer providing unified communications, presence, full IP fax and Skype integration solutions, today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program.
Empix evolve srl is the developer of xtension evolve, a suite of applications that combines communication services such as contact management, computer telephony integration (CTI), presence, fax, mobile and Skype integration, in a shared, web-based environment that offers Customer Relationship Management (CRM) and contact center features. Additionally, xtension evolve web tools enable the simple creation of Communications-Enabled Business Process applications, making it quick and easy to “communications-enable” the 3rd party applications already existing within a company. As a result, companies can manage contacts and communications in a unified web interface and empower the existing software infrastructures with communications features, thereby accelerating business processes.
The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies – including IP telephony, contact centers and mobility applications – helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line.
“Membership in Avaya’s developer community will help us create a deeper and more effective relationship with our customers; they’ll be able to rely on a fully tested and compliant set of solutions that complement Avaya’s products,” said Stefano Wosz, Managing Director of Empix evolve srl. “Combining Avaya products and the xtension evolve applications will give our partners the opportunity to offer rich, unified communications solutions to fulfill their customers’ needs.”
The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.
“We continue to remain focused on unified communications. Defining the concept, the market and the technology has proven to be exciting, but it is our teaming efforts with technology experts that enable us to bring the very best, fully-compliant third-party solutions to market,” said Eric Rossman, vice president, developer relations, Avaya. “Our partnership with Empix further broadens the horizon of choice for our joint customers.”
As a member of the DevConnect program, companies have access to a wide range of support from Avaya, including technical resources and training. There are three levels of membership – Registered, Gold and Platinum – each entailing progressive levels of marketing and sales involvement. Free Registered membership is available to anyone interested in designing Avaya-compatible solutions. Gold-level members and Platinum members must meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales. Empix evolve srl is a Gold member of the Avaya DevConnect program.
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